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"This was a really lovely place to stay. The staff was incredibly friendly and accommodating. The only issue that we encountered was that the air conditioning in our room did not seem to be working, but as soon as we brought that up to the staff, they were quick to be helpful. It’s a beautiful hotel and a great location, and it was a very relaxing place to spend the night in Cleveland. Rooftop bar is beautiful, and the restaurant and bar on the second floor seem lovely, too."

"I Appreciate The Cleanliness but didn’t like that, I had to pay $4.00 for a 20oz… bottle of Soda Pop "

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"Comfortable with nice amenities. Enjoyed the restaurants on site. Experience was very good overall. Only downsides were: temperature fluctuations (set thermostat to a comfortable temp, but room went from hot to cold all night) and rooms had motion sensor nightlights that turned on throughout the night. "

"Great night in a top class hotel."

"Loved this hotel! Would stay here again."

"Customer service was excellent. Lisa at the front desk made me feel welcomed!!"

"Excellent."

"Property was excellent , people friendly, location perfect and breakfast with Reagan as the server was fabulous"