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"Room, location and staff all great. Only issue was an extremely loud neighbor. Even after calling to report we were still unable to sleep."

"I love this hotel it’s in a great spot for downtown events in Grand Rapids "

"The photos of this hotel are untrue. The pool area does not have the slide. A worker very rudely said it has been shut down for 3 years. Our room smelled like pee. They moved us across the hall. My hubby used his UV light to shine on the bottom sheet. 2 visible round stains. We took off the bottom sheet asked for new one. When we took off bottom sheet, the so called pad underneath was dirty with hair. Sent up all but the fitted sheet. Morning front desk girls were wonderful. Evening man, not so much. so many different elevators were shut down and we were on the 5th. I could go on and on. Never again"

"Pool sucked they promised ot was open 2 times before check in and then proceeded to tell us it was closed"

"Nive pool"

"Everything was okay "

"Nice people and place . "

"A great weekend get away!"

"Dirty room, the pool are was closed, front desk guy was snotty!"