Search Hotels with Laundry Service in West Sedona

"Room cleaning could have been more frequent "

"I would like to first say we love this facility, the closeness to all things in Sedona. The staff on the other hand is not about helping at all. From the time we arrived to the time we tried to utilize the facilities we were treated poorly. This is a time share facility and if you are not a member expect to be treated poorly. We actually reached out to the manager who said he would contact us. He didn’t and it says everything about this facility. As we waited for 45 min to access to the game room this employee sat in an event and watched us. Only to tell us us to to leave promptly at close time. Plenty of excuses by the staff, and no response by management who promised to call us in regards to the issue. Wish the stay could have been better and that the owners and management cared more about how people who stayed there were treated."

"Large, clean room. "

"Rebecca was so thoughtful and kind. She let us use the pool after we checked out. Breakfast was very good w many choices over the two days we were there. Brian ckd us in and gave my wife many ideas of where to eat and hike."

"Its a great option. Online it appears as if it is much more updated than it is, but it is a great set up. The bed is a full bed and ideally they do a queen at a minimum, but there are a lot of positives."

"Booked 4 weeks prior, 2 units, for friends and us. late arrival (road trip), and they gave us keys for the units and...they were in dif. areas of the complex. Look, it's not a big deal I guess? But would have been nice to stay next to our friends. Her attitude was like "yeah things happen, what can you do, you know?". Well, you can run your hospitality business better, you know? We get both keys, as I am exploring our unit, friend calls..."this isn't the unit we booked, it's smaller, not everyone has a place to sleep, you sure you booked the right rooms?" Double checked the reservation, yep, identical rooms, 1 bedroom, 1 loft. Back to the front desk....She was SO nonchalant about it. My patience meter was at like a 6 out of 10. Be kind, trust the process. Well, they didn't have a unit our reservation size anymore, but they had a 2-bedroom unit with no reservations on it... Instead of handling it on the spot, she said she'd call her manager and see what she could do, and to wait in his unit until he heard from her. She called 15 minutes later, all good, got the 2-bed unit, but no great promise, no great urgency. And she acted like she deserved a medal for fixing THEIR MISTAKE (at a slow speed). Next: EVERY PART OF THE FLOORS IN THESE UNITS SQUEAKS. No romance with young kids will happen on this trip, walking or rolling over sounds like a dying dolphin. The pullout couch is like 90 years old and elevates your feet over your head. The place needs maintenance."

"Was a good experience, would stay again our next trip to Sedona."

"Property is good. Pools were clean. Staff was friendly. It was great to have a kitchen. Just not walkable to any restaurants or stores. Surprised there is not lobby bar even. But property was great. "

"The spa was amazing!"