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Wellington Hotel ReviewsExpedia verified reviews
5/5 Excellent
"Overall our stay at Quest was great. Good value for money, spotlessly clean (immaculate), high quality amenities, excellent and very fast customer service, very quiet and private room with a view of the city (we requested the room has a view as we heard that some don't). The only thing lacking was any kind of restaurant/food service aside from a very basic and pricey continental breakfast. The weather was terrible while we were there, and we definitely would have made use of room service if there'd been some options. Instead we ordered uber eats, and met the driver at the hotel door (we weren't sure he'd be able to find reception as it's located in the 4th floor and the main doors are locked at night, making it a little tricky).
There were only a couple of minor things that we didn't like:
1. The heat pump faced the bed and blew cold air directly onto it, so we had to turn it off at night. We couldn't find a good temperature for the room using the heat pump, it was either too cold or too hot. But when we turned it off (after heating or cooling a little bit), the room would keep the temperature well.
2. There was a ventilation system going continuously and I personally found the sound a little annoying, but nothing terrible.
3. The first thing I wanted to do when we arrived was open the window to let in some fresh air, but I found it locked shut. Personally I'd rather not breathe aircon air, it dries out the nasal passages and skin. However it was tolerable for a short trip."
A verified traveller stayed at Quest 256 Lambton
Posted 1 day ago