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"The room is clean but bed a bit rough. No fridge, no control of the heating, no toilet brush. The shower cubicle drainage was too slow that I had to jump out of dirty water. A teacup was left dirty but turned down Why should I be required to deposit £50 for security because I didn't book directly from the hotel? Not good to me."

"Great location for being central to Birmingham city shops & train stations."

"Great location, brilliant breakfast"

"Shopping ok lots of food "

"Had a lovely stay here. Staff friendly, rooms spacious and beds comfortable. Breakfast had a great spread, too. I would return to stay here."

"Good location, 5-10 minute walk to New Street and the Bullring with shops nearby. Clean and fair sized room. Early check-in was a bonus. Would stay again!"

"Bar staff really not helpful or happy in their job "

"Great value and 5 minutes walk to carpark. Roof sky bar on 25th floor is very good with fantastic views !!!!!! When it’s open!!!!! Came back from a show at the Hippodrome Theatre (15 minutes away) and the bar was closed, this was 11pm on a Thursday evening. Not happy and nowhere else to go locally."

"Safe very convenient location to stations, centre and 02 Academy. Mini Tesco and Sainsbury also in walking distance. Had a standard room which was very sufficient, nice biscuits, coffee bags instead of instant and a small fridge. Bathroom had an emergency sanitary kit which saved my life. Rooms well sound proofed. Only thing was some of the furniture was a bit chipped and tired, the desk chair I reported to reception as it was very tatty and torn, hence knocked off one star. "