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"Polite and easy "

"Very good value for price "

"Situated in a very good location, close to restaurants, bars and Birmingham New Street station. Unfortunately there was no kettle in the room."

"I've stayed a few times before having an early airport flight, only a few minutes in a taxi which the hotel book. Food very good & lots of it !! Rooms are very clean. Highly recommend !!"

"Perfect for one night stop over "

"Good location and the staff were amazing"

"Superb stay, staff were amazing"

"We arrived early and didn’t expect our room to be ready, or to be allowed to check in an hour early but it was and they didn’t charge an early check in fee either. Room was lovely and clean and cool, the only small issue was the bathroom door is a sliding one and when it was closed the edge of the glass panel on the inside of the bathroom door needed to be dusted. Breakfast was a very chilled experience, everything was replenished well before it ran out, there were no queues for anything, lovely fresh waffles! They offer vegetarian sausages but we did not have them. Scrambled eggs were delicious. Fantastic shower, no loss of pressure and had an even temperature. Friday night we could just about hear street noise but it was so minimal we had to really listen. I would def stay here again, location is perfect, 15 mins walk from New Street station, tram stop just outside, 5 min walk to the utilita arena! "

"Easy walk to downtown, the train station and all the great restaurants in the Gas Street Basin (by the canals behind the hotel). Staff was super friendly and helpful when I needed to extend my stay."