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"Very pleasant stay at this hotel. Amazing breakfast buffet. Extremely courteous staff "

"The rooms were perfect. The communal areas were a bit dated and in need of some tlc"

"Good"

"Nice and clean property."

"Ideal for shopping - Jio World Center within walking distance. Santacruz and Kala Ghoda shopping both within half hour drive. Excellent breakfast options."

"I love walking to the 24 hour open food court just outside the terminal 1 and enjoying a good selection of street food in a clean setting. The breakfast area is open and grand."

"The hotel overall was nice, however a little worn and dated…breakfast was good"

"If I could give the Trident BKC more than 5 stars, I would. It's always such a pleasure to arrive there. I usually breath a big sigh of relief after many, many hotel rooms and check-ins all over South Asia. The staff are second to none."

"I stayed on 5 May 2026 and arrived in the late morning. I would like to give special compliments to Vijay from the concierge desk, who was exceptional in his service and made a very positive impression. Overall, the service from the hotel staff , from the front desk, the restaurant team, to the housekeepers ,was warm, professional, and much appreciated. Unfortunately, the car service experience left much to be desired. I had provided my airport pickup details a week in advance, but no pickup was arranged upon arrival. I also hired a full car service for the following day, but there appeared to be no record of the booking. While I had a generally pleasant stay and appreciated the service from the hotel team, the car service coordination needs to be improved significantly to match the overall standard of the property."