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"Thoroughly enjoyed our stay. From the moment we arrived to the time we left the the staff were welcoming, accommodating, helpful and courteous. In fact, my experience with Holiday Inn started when I booked the hotel a few months ago. I emailed several times and each time they responded quickly, efficiently, politely and with helpful information. Nothing was ever too much for them and their communication skills are excellent - this gave me great confidence after I made the booking. (Other hotels lacked this which did not give me the reassurance I needed). As far as I am concerned, my holiday starts when I have made the booking and having reassurance is extremely important otherwise instead of looking forward to it, you can be worried. Thank you to all those staff on the front desk who responded to my emails. Also a big thank you to concierge for going to the pharmacy to get me medicine for the infected bites I had. The hotel was extremely clean and the staff throughout were extremely accommodating especially to some of the dietary requirements we had. Thank you to all the chefs for making us the dishes we required. We celebrated two wedding anniversaries and the staff acknowledged this. We also organised a surprise private beach dinner which was beautiful and a lovely experience - thank you Praveen for this. The hotel has a private access to the beach, well worth it. The beach was extremely clean, even the water was clear, so so clean! I was extremely impressed with it! "

"Exceptional staff and outstanding service "

"This ITC grand Goa is a super resort with a serene atmosphere and excellent facilities. The rooms are high quality and sufficiently luxurious. The resort caters to all your needs and has a very good spa and reasonable gym. Surprised to also find a steam room and sauna. The outside pool was large and very well maintained. The beech was pristine and had an annexed restaurant right there. The surrounding gardens were beautifully maintained. The main buffet was very good and there were other al la carte options for variety. In all a worthy five star rating and I can’t wait to come back. "

"Views from rooms were stunning "

"Awesome staff very good "

"We prefer more home cooked or Goan options for lunch or dinner..also non oily greasy food as option for dinner Loved the relaxed atmosphere and friendly staff"

"Amazing staff, service levels were par excellence in our 4 day stay. "

"Fabulous pool and staff. Prakash was very helpful and as were all the dining staff. Udai was most helpful in the restaurant - Omprakash and Khushboo went the extra mile to help out. Just fab and difficult to find issues with the place."

"The staff, facilities and access to the beach was truly excellent. The stay was made sweeter by the team at the reception and the restaurant - very attentive and mindful of the guest needs. "