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"Was really excited to stay at this property Unfortunately due to the current situation my flight got cancelled and the one I rebooked also got cancelled I tried calling and messaging to explain this Before this happened the st Regis team was very responsive and suggesting lots of stuff As soon as I explained what happened I have had no response no refund nothing Am extremely disappointed as I wanted to rebook to stay here in the future but after this I will not do so Clearly they only pretend to care when you book and as soon as a problem arises they cannot even be bothered to even respond Extremely disappointed "

"Think most guests only stay for a couple of nights hence cope. We were there for 10 nights and had issues that had to be resolved after escalating to management. Pool with only 2 sun beds !!! No space to hang wet swim wear !!! Lights in the bathrooms that work on movement, hence turn in bed and they switch on, stand too long in the bath and they switch off. Stewards like Shankar help keep my sanity."