Search Cheap Hotels in Upstate South Carolina

"Clean and great and helpful staff"

"During checking in the clerk, quoted me a different price that was sent to my phone through email from hotel.com . They were charging me the price that they charge customers booking directly from them. The clerk at check-in was very rude and never smiled, She made me feel very uncomfortable as if it was my fault that i was being over charged. She made me feel uncomfortable while other others were standing around, waiting to check in. I felt so embarrassed because I knew what price I was quoted through hotels.com was not the price they were charging me. She said that the Manager would have to correct it. Upon checking out when I received my receipt it had the correct price on the receipt. When I checked my credit card account I was charged the hotel’s rate and not hotel.com rate. This was not a good experience for a family vacation for me. I was very disappointed with the experience that I had. I called the manager later to let her know they overcharged me and she said that it would be reimbursed to my card within 3 to 5 days. I am waiting to see if they reimburse me. If they don’t reimburse me, I will dispute the charges with my bank. I hope this gets resolved before I have to call the bank because I believe the price that was quoted to me through hotels.com is the price that they should have charged my credit card. I hope someone addresses this issue and even speaks to the representative at the service desk that was very rude to me and never apologized for her actions."

"It was okay, would have rather have had a ground floor room cause I am disabled. "

"Had a lot of fun with my other half. There wasn't any issues with the stay. The room was large and gave me time to enjoy the Prescence of my special guy in my life."

"Very comfortable and convenient "

"Lately, I think all us older generation feel for the way corporate America runs their retail/chain hotels. It seems to me that only having one manager on the floor after normal daytime hours is really lacking responsibility when it comes to customer service and security/safety. The manager assisted in giving me the item that was missing in my room. He offered to bring it up for me. But being that it was in at the time that the office starts to get last minute registration requests, I felt he was needed to manage the front desk. It is rare that I find issues with the hotels I scheduled through Expedia. This particular hotel's owner/manager could use consulting on what needs to be done to bring this facility up to presentable general condition. We all know from the news what the staffing issues are since going through COVID and inflation. We wish all these places and businesses all the best in moving forward it this present time."