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"After a full day of traveling and physically exhausted, we arrived at the hotel around 9pm to check in and was surprised to learn they were overbooked and my room wasn't available (booked 3 weeks ago) and was directed to their sister property "Buffalo Airport Hotel" located around the block next to a Wingnutz and Speedway gas station. This hotel appeared much more outdated and the lobby smelled of food coming from the restaurant. The room offered was also outdated and dark due to the lack of adequate lighting. Housekeeping could have done a better job prepping the room, there was hair on the bathroom floor and a long string of hair about a foot long left in the tub. "

"Really enjoyed our stay. Room was very clean. Exactly what we needed. Lovely view of the Mirror Lake."

"Rude front desk staff - rooms are great "

"The hotel was beautiful. It just needs a little updating and the room need a microwave. I love the charm the old ancient castle vibes, but inside the hotel need some renovation but other than that, I loved it."

"It was excellent overall. From the very comfortable beds, to the carpet that DOESN’T FEEL STICKY in the bedroom room, the newly remodeled bathroom, the various selection of breakfast items, multiple parking spots, regular restaurants and fast food restaurants around the area and the crew and owner are so friendly, helpful and polite, it’s all fantastic especially considering the price per night. The hallway and the entire space we’re in, smells so amazing (lemongrass and lemon, I believe) because they DON’T ALLOW SMOKING. Best decision my family and I made YET! Thank you for making our stay so marvelous. We would recommend it to anyone 100%!!"

"The room was relatively clean but there was no hand soap (the front desk told me that didn't have any), the phone in the room didn't work, the bed was creaky, and the walls (and ceiling) were very thin. I woke up to some very loud talking and music multiple times during my two-day stay, I thought it was the room beside us but the bulk of the loud music turned out to be the staff. The breakfast was scarce and sketchy (the eggs and sausage looked very questionable). The front desk staff weren't overly helpful but they were friendly. It was a budget-friendly price, but I will not be staying there again."

"The resort had a good location with several dining options."

"Clean"

"Wish the air conditioning was working better. Or maybe working at all. Thank goodness I was able to open my window."