Search Family-Friendly Hotels in Upstate New York

"People with pets in and out at 5am . Workers loud in the hallway as well setting up for breakfast starting at 5am. Called the front desk only to be argued with that there was no noise coming from the kitchen area and unless I could identify the pet owners, it didn’t matter since he wasn’t the one that checked them in. not helpful at all."

"Was a group on our floor that was partying and yelling a screaming until at least 0330. We had to get up at 0430 for a procedure at the hospital and didn’t get hardly any sleep. Not acceptable. I’m reluctant to stay again if this type of activity is happening."

"Yeah everything good"

"Everything was OK. I didn't like the food in one of the restaurants, but it is my opinion and choice."

"Room was dirty. My room didn’t have a refrigerator, phone, microwave, hairdryer, soap, or shampoo. The staff member I dealt with was less than helpful and rude. I would not recommend staying here to anybody. Ever."

"Our room had a weird smell, the shower leaked and there was no hot water the last morning."

"Breakfast "

"Ordinary service . Were told for everything need to come down to reception to get things and room service only after 3 night stay . I would say stay off this hotel if you want to enjoy some time"

"Our stay was great. The room was updated, clean and spacious. The hotel was very busy with nearby events but noise levels weren’t unreasonable. The pool areas is fantastic with a well maintained pool, plenty for comfy seating and tables for eating as well. The nicest space I’ve seen in a long time. I’d highly recommend. "