Search Luxury Hotels in Upper Saddle River

"Expedia claims to include all fees and taxes, but we were charged $20 daily "facility fee," which amounted to another $100. This is Expedia's issue. We were happily surprised that our king bed room included a small refrigerator. Apparently this building houses rent-controlled tenants, and this fact created a situation in which a tenant asked us to move rooms during our stay."

"Very nice. 😊 "

"Junibelle was so lovely and helpful. She was quick when checking in and helping me figure out the error with my reservation. Expedia & online suggested there was a hot-tub which was a big reason why i booked and it was not working which was a bummer."

"Access to our room was difficult. There was a paved path from the parking lot to exterior wooden steps up to the outside door. It took several tries to get the keycard reader to work. Once inside, there was another flight of stairs to get to our floor. When we got to our room, the card key did not work. I hiked all the way back to the lobby with the card keys and told the young woman at the desk they were'nt working. After several minutes she gave me two keys which did work. But there was NO apology or sympathy of any kind for the inconvenience. The room was fine,clean and quiet, and the bed was comfortable. Bathroom was spotless with modern fixtures. "

"I appreciate the breakfast that was including especially being hot food! "

"Nice place and convenient location. Super comfortable. "

"The shower was amazing, the rest of the hotel was dingy."

"Excellent "

"There was an issue with the system. Everytime we came back to the hotel our key wasn’t working. Only 1 elevator was working. And the pool and gym were closed during our visit. "