Search Cheap Hotels in Montvale

"Nice and helpful staff, room was clean, property old and in ok shape. Not many amenities, pretty bare bones. Pricing expensive for what it is."

"great breakfast "

"This was, without question, one of the worst hotel experiences I’ve ever had. I booked a stay at the Empire Hotel for my birthday and upgraded the day before arrival—directly through the hotel—to a Superior One-Bedroom Double Suite. I was charged $1,563.03 for this upgrade and was explicitly told everything was confirmed. When we arrived, we were given a standard room instead of the suite I paid for. No warning, no explanation—just the wrong room. When I went to the front desk, staff acknowledged that I had been charged for the suite and that it was noted on my reservation, yet still told me there was “nothing they could do” because no suites were available. I asked multiple times to speak to a manager, and the manager refused to come out and speak with me. Everything was relayed through staff, which was incredibly dismissive and unprofessional. What’s even worse is that there was no attempt to proactively correct the situation. If I hadn’t gone back downstairs to question it, they seemingly would have been perfectly willing to keep the full $1,500+ for a room I never received. Instead of resolving the issue, I was told to come back the next day to find out how much I would be refunded—after already having my birthday night completely ruined. The room we were given wasn’t even in good condition. There were visible maintenance issues, including a loose thermostat and peeling wallpaper, which made the situation feel even more terrible"

"I always stay here when visiting my daughter at Sarah Lawrence. Great location, nice rooms, great services, not part of a chain so supporting a local business."

"It was overall a solid and good place for us to rest our heads ! Great location and the staff was very helpful during our stay especially Steven , the overnight staff ! "

"Expedia claims to include all fees and taxes, but we were charged $20 daily "facility fee," which amounted to another $100. This is Expedia's issue. We were happily surprised that our king bed room included a small refrigerator. Apparently this building houses rent-controlled tenants, and this fact created a situation in which a tenant asked us to move rooms during our stay."

"Don’t get me wrong, price fairly good, but to get out of there early morning is a nightmare, one exit before George Washington Bridge. Inside the room cleaning was good."

"We really enjoyed our stay at the Lucerne and had a lovely breakfast at Nice Matin. It was convenient to the subway line and to everything we wanted to see during our stay in New York."

"Access to our room was difficult. There was a paved path from the parking lot to exterior wooden steps up to the outside door. It took several tries to get the keycard reader to work. Once inside, there was another flight of stairs to get to our floor. When we got to our room, the card key did not work. I hiked all the way back to the lobby with the card keys and told the young woman at the desk they were'nt working. After several minutes she gave me two keys which did work. But there was NO apology or sympathy of any kind for the inconvenience. The room was fine,clean and quiet, and the bed was comfortable. Bathroom was spotless with modern fixtures. "