Upper Saddle River Trip

Close proximity to NJOAC where we were attending an event.

Great hotel! The area itself isn’t the best but we really loved the hotel!

Angel at the front desk was excellent at his job and so pleasant to talk with.

Water was not draining properly in the tub. The iron leaks water in your clothing because it’s broke. The spout came off the waffle dispenser when I pressed it and batter started spilling out. One of the kitchen workers named Victoria was very rude about it. She acted like it was my fault the nozzle came off n all but pushed me out of the way I apologized and she ignored me. They were stocking the under cabinet supplies while guests were trying to get food rather than doing it before or after breakfast. More training may be needed. On a good note, the room was clean. The food was good and the breakfast area very clean. Parking should be included in the hotel rate.

The room was pretty small, a little dirty, the bathroom ceiling had cracks in it, not enough towels or wash cloths, no microwave, and not enough blankets or pillows. Otherwise the room was pretty decent.