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"We stayed at the Menger during our grandson's graduation from Air Force Basic Training. Our check in was smooth, the staff welcoming. Valet parking was almost seamless. Our room was very spacious, but the view was not good-- rooftops of nearby buildings. We had to request bars of soap as we found none in the bathroom. We also had to request a light bulb as one of the lamps didn't have one. We were told at check in there was no maid service, but if we needed anything to call the from desk. On our second morning, we asked to have some of our used towels replaced, but when we returned to the room that evening it hadn't been done. They did send someone up with towels once I called again. In the hallway near the elevator, a couple of used drink glasses sat on a sideboard for three days-- no one came to clean them up. The location is next door to the Alamo and a 1 minute walk from the River Walk-- couldn't ask for better! All this being said-- I would stay there again-- reasonable rates, easy parking, excellent location and friendly staff."

"Wonderful experience! Staff is professional and friendly. Rooms are wonderful - best shower and comfortable bed! Spa is fabulous! I highly recommend the couples massage. We will be back!"

"Clean suite, great customer service, great food and bar was fun. "

"Perfect hotel for a short walk to the Magestic Theater. The walls were a little thin and the beds are tiny (doubles not queens). But, overall, it is a beautiful hotel in an excellent location with kind and helpful staff."

"All staff were absolutely outstanding. Really helpful and pleasant. 10/10"

"Was ok hotel but rooms need upgrades better cleaning maintenance "

"Very beautiful hotel, clean and helpful. "

"Great location but i cannot understand how this hotel is at 4 star ratings! Very outdated and not very clean. "

"great room ..staff was excellent ."