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"The rock royalty receptionist on the 13th floor was amazing. She explained everything and couldnt do enough. She made us very welcome. The suite was beautful, hotel amazing."

"It was great "

"Nice room, the highlight was the breakfast spread which was excellent. Parking not immediately obvious but after a trip round the block, I found it."

"The hotel was one of the best hotels I’ve ever stayed at. The staff was amazing and the overall experience was great."

"Absolutely brilliant place. 4th visit and will be again next year "

"We arrived late and had already decided to upgrade to Royal Level, which late at night proved a little troublesome. We tried again in the morning and after a small discussion with reception decided to stay in Deluxe Room (which was great) and just upgraded to the RL service which we thought was well worth it. The hotel did not feel overcrowded as there is plenty of space around the 5 pools. The food in the buffet was very good with a very large selection however we did feel the Al a carte in the RL could have been a bit more special as some of the food was very dry from being left under the heat lamps. The sushi was great and the Breeze bar menu very good. Included as part of RL. Loved the B Lounge for a night cap. Entertainment was OK. Holiday rep standard."

"Had an amazing experience and stay at the hotel. "

"Everything was great however no clear indication of what food and drinks where in the all inclusive package outside of the dinning hall. "

"Despite initial hiccups on our arrival (day of the strike) - we thoroughly enjoyed our stay at Alexandre Troya. Friendly and helpful staff, remarkable facilities, lovely food and comfortable room. Would highly recommend. Diolch yn fawr - muchos gracias - thank you!"