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"The best part was that it has its own laundry room. We had a wonderful stay at this hotel. The staff was extremely friendly and helpful. They went over and beyond to help us. We needed help with suitcase shopping. One of the staff member exactly told is where to go and we found some amazing deals in that store. The lobby had all the essential goodies like coffe/mouthwash/toiletries etc "

"Great! It was so nice with the group that I went back solo at the end of the trip. Thanks for making a single traveler feel safe! "

"This hotel was the best so far staying in japan i would rate it a 4.6 the only issue was some issues with the bidet other than that awsome"

"We did not eat breakfast at the hotel "

"It’s a beautiful hotel in a quiet neighborhood of Kyoto near Niko Castle. The staff are courteous and professional. The room was spacious, comfortable, clean and so beautiful. I’d love to come back here on my next stay. "

"Great service. Maid service organized our mess everyday. Got lost finding the fitness center and someone working at a restaurant led me to the fitness desk."

"One of the best hotels that i stayed and especially its staff and services, a truely 5-star hotel. The room is very large and clean. The breakfast both the Japanese style and western style restaurants were excellent, both the food quality and services. The shuttle bus to from the subway station is great, it is running like a clock, not missing a second. The location is right next to the imperial palace and close to some top attractions in the west side of Kyoto. Highly recommended."

"Staff, amenities, lovely bed linens. "

"Perfect service all around, I would gladly stay here again."