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"All was good except the Lounge Staff. I felt like I was not welcome there. Ordered 2 beers and a cheese platter. Waited 20 minutes after the beer and no cheese platter. When I asked about it, the guy was non-caring and relied with a "will bring it now". I told him to forget it and left. He Tried getting a tip as well. :). After that, I ordered room service and the service was Excellent!"

"Great"

"My towels were changed everyday and bed was made often."

"Excellent location, friendly staff. Good place to stay."

"Not sure when this property opened. It is in as new condition. Room was not large, but made perfect use of available space. Perfect for a night in transit at Hong Kong International Airport. After receiving booking confirmation the hotel provided very specific information regarding the free shuttle along with other options to get to the property. Shuttle worked well in both directions."

"Clean room, kind staff, surrounded by restaurants and grocery stores, easy to access public transportation such as subway and buses. Actually it is just two stops away from central. By the way, it is close to HKU and UChicago booth campus. Thanks."

"It’s seen better days . Only positives - staffing very friendly dealing with hordes of people, Starbucks (!), great place to just drop things off and venture into city, great place to take photos. Otherwise, I booked a city view (windows were dirty), elevators were hit and miss (my elevator card didn’t work the first day and staff had a really long queue), dark hallways, smelled of strong cleaning detergent, and the bed felt like lying on sheetrock. I wouldn’t stay here again…"

"The staff at this hotel make it second to none! Amazing location away from the hussle of downtown, but the free shuttle bus to the train station makes everything so easy to access. We caught an uber to Disneyland, easy and cheap enough. The rooms were clean, with kitchenette and great views out over the water. We loved this hotel"

"👌"