Search Family-Friendly Hotels in Sutton Coldfield

"Quick easy check in. Friendly staff. Plenty of room in the car park when we arrived mid afternoon on a Saturday. Nice room. Quite small bathroom but adequate. Good location for resort world, NEC and train station. "

"Arrived for a 2 day relaxing time away Room was tatty we ssked for a double bed ended up wit 2 singles pushed together restaurant was unclean breakfast was luke warm and dry.used the spa had to buy a padlock from reception that didnt work with code .questioned it and said couldnt do anything with it .very poor .sauna was out of order.hole in the bathroom ceeling where we witnessed a woodlice drop into the bath ..will not be staying again very poor "

"Excellent staff , Maria Francis made our check in fast with a welcoming smile . Excellent breakfast . Fabulous view over the city skyline . Very clean throughout the hotel . Great experience ."

"The stay was very pleasant, however the breakfast arrangements need to be overhauled. The very personal ordering service is excellent, but the wait( in our case 38mins) for the hot food to arrived is unnecessary. Thankfully we were in no rush so the wait wasn’t too much of a problem. However, on previous occasions when on a business trip I’ve had to leave before the food arrived so I could attend a morning meeting on time. Please look at changing the breakfast arrangements as many of my colleagues refuse to stay at this hotel for this very reason. "

"Great location, rooms nice size & very clean. Staff all very helpful and friendly. "

"The advertised school holidays parts were not what we were expecting at all.. movie room with popcorn etc - was some dirty bean bags and no film playing. It was in the same room as the games so you couldn’t sit and watch a film. We didn’t find a sweet cart which was advertised. The new pool area is amazing. Great for kids! And very warm. Would definitely recommend. Communal areas could do with an upgrade and the rooms. We ate in the Ryder grill and opted for the sharing chateaubriand - for the price it was we were extremely disappointed, it was quite cold, not presented very well and lacking flavour, but with a toddler past her bedtime we didn’t have the time to send it back and wait for new food. The breakfast choices and quality was also really lacking. The breakfast food was also cold. Overall disappointed with the food here for the price it is "

"We were a late check in but accommodated well for us. Room was clean and ready. Had parking and the breakfast was lovely."

"Easy to find, rooms spacious and good products provided, the staff were very friendly. Would recommend"

"Lovely breakfast. Friendly n helpful staff. Clean room. Good location. Would stay again. "