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"In a time when genuine customer service and professionalism with a human touch seem to be fading in many places, our 5-night stay at Pocaterra Inn was truly satisfying and well worth the cost. From the very beginning, we were greeted with respectful and friendly service at the front desk. The hotel was exceptionally clean, the overall atmosphere both inside the room and throughout property was peacful, and having breakfast included was a big bonus - especially such a generous, delicious, and well prepared breakfast. The local accessibility was also excellent. A wonderful stay overall."

"Loved everything about this property. Met every need we had for our time in Banff. "

"James at the front desk was amazing! He helped us secure an extra room when we needed one at the last minute. Thank you James!!"

"Suited my needs perfectly"

"Nice property and we enjoyed staying here. "

"Clean and nice service"

"Close to town, but in a peaceful area. "

"Awesome…surrounded by beautiful Rocky mountains and rooms are amazing too"

"We stayed in this lodge from 10th July to 14th July 2025 . From checking in to checking out everything satiated our expectations. The best part about this place is its surroundings as everything is nearby . Staff is really helpful "