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"The service was inconsistent at times, some employees more proactive than others in helping you."

"Check in took forever. Some floors are very dated."

"The double bed room assigned was smaller than I expected. I guess I could have made a mistake by not using a queen size room. The sink was a little bit clogged so water didn’t run through quickly so I had to wait in between usage. Toilet paper roll always jumped off from the rack, which was annoying."

"Wonderful staff. Great location."

"room not so clean and small"

"Great hotel, absolutely loved it, only down fall was the bed was very hard and the floors where very dusty so my feet was getting dirty quick but apart from this I absolutely loved it and also the breakfast was very good and great variety of stuff and definitely plenty of healthy options. "

"Good since refurb. Sneha on front desk was sweet!"

"Poor breakfast. No bacon, diluted down juice but 90% water diluted. "

"Great London location! Close to the tube if needed but so close to everything that travel wasn’t an issue. Very pleasant staff and accommodations. "