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"Great location"

"Inundated with upsell messages before trip. Hotel staff neither responds to emails sent or answers or returns phone calls. Staff doesn't understand being VIP property or recognizes Gold members. Shuttle service only available in the morning not for when flights arrive. Don't choose if your criteria is a shuttle service. "

"No, we were put on the backside unfortunately even though it wasn’t even a quarter full. There was no one on our side of the building at all."

"Good location for Salamanca Markets, and the harbour. Park to enjoy close by as well."

"Great view, clean and well presented. Overview of services at fromt desk excellent. Highly recommended "

"Staff super helpful. Hotel was nice, no fuss, nothing went wrong and well positioned. Better than Hotel Grand Chancellor and good value. "

"Clean room with excellent staff service. One of the best in the city "

"Great location but that’s where it ended. 3 night stay asked for room clean and was told I had to be there 4 days for that. One lift dead and others slow and came up with faulty message on screen often. Water pressure was drip feed level. "

"Loved our stay at this hotel. Was close to many sites. "