Search Hotels by Sandman Hotels in Southern Alberta from ₹6,782

"Nice rooms great beds. Would nice if restaurant was open after 10:00 or at least a menu of some sorts in the lounge after 10:00."

"Love this hotel! Been coming here for years and the staff and rooms always deliver the coziest comfiest beautiful stay! Delicious restaurant at Pacini’s in the hotel! Perfect for a stay in Banff!"

"When we first arrived we checked in. The staff was ok and directed us to our apartment. The apartment was clean but with a little smell that seems to be cigarette. We headed to the pools and found out that the internal hot tub was not working, so we used the external one. There was no big issues other than that. The landscape is amazing and the overall facilities are good. We expect return again."

"The pool was closed."

"Both of the ladies at the check-in desk provided exceptional customer service and they were extremely helpful and friendly. There was a very rude and nasty client at the check-in next to me. The staff handled her with grace and professionalism even though they were well within their rights to toss her out the door. I was sorry to see them get treated this way,"

"Everything about this place was great. Wonderful friendly & helpful staff. Room was clean and comfy. Will definitely be back"

"It’s too noise under renovation next to guest room , can’t believe it , I ask front desk to get some hot water and she told me to go to the restaurant. No service at all"

"Even though this hotel was out of our way, we booked specifically because of the waterpark. We put other plans on hold Friday evening so the kids can have a swim night. The water in the pool was freezing. Someone had to come out and fix it as it was unbearable. It would take hours for the pool to warm up after the maintenance was done and we had to check out the next day. The overall Vibe at the hotel was not the same as two years ago when we last visited. Front desk was not as pleasant or welcoming when checking in. "

"The chairs and sofa were old, hard and very uncomfortable! Although staff said the pillows were new, they were also hard and uncomfortable. No furniture on the patio."