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"Perfect stay in this fab apartment. Great size for our family of 5, excellent location for cruise ships and city centre. "

"Everything was so clean. The host was so nice and communicated very well. Felt like home. It was so relaxing and I had everything I need "

"It was very cold outside on our arrival and the accommodation was welcoming and warm. This is our second time at the property and we will book again when we are in the area. "

"Comfortable apartment with lift and free parking "

"Great location - could walk everywhere and very well appointed."

"The property was always in clean and good condition, the owner is quick to respond and very polite. My dad had a wonderful stay and will definitely be coming back next time! Thank you for the great service. "

"Good quality, understated bolthole, idea for 48 hours retreat"

"The apartment was satisfactory, was in a great location and our stay was quiet and event free. The only downside was the smell in the entire unit, of sewer gas, especially in the bathroom. Also, a light was burnt out in the bathroom, making it very dark. Otherwise, it was good for a night or two but probably not much longer."

"I arrived and the boiler was not working. They weren't able to help. (they don't have anybody on site of the property ever. I had to try myself.) I then had to wait for 5 DAYS expecting and being told each day that an engineer would come to fix it. Nobody ever came. Whilst I had to wait in the apartment throughout that time for somebody to come, expecting someone to. But they kept breaking their word. I've honestly never met a company less bothered about their property not having working heating...

"It is not used to use the same towels during the stay and a bit remote from city center. The room is too small for two person and the ceiling is low for tall guy. The advantages are quite, safe and close to supermarket."

"Found it very hard to get into property had to call operator a number of times for help, then could not get into flat again needed assistance. Flat door would not lock in the mornings as code would not work so had to take my luggage with me every morning, ( 3 days ) would not stay here again. "

"Washing machine was not working properly, apartment was ok. "

"The initial impact was disappointing as the building was quite dirty. The flat although clean to look at was not so clean underneath. The floor although clean (as had been hovered) to look at was pretty filthy when walking on bare feet. The windows did not close and one was broken (I sent pictures of that and the broken freezer door). We didn’t use the kettle as it was so full of limescale. We couldn’t shut the windows and it was extremely noisy outside. On a positive! The location was very...

"Didn’t send the check-in details prior to check-in date. Only received the email one day AFTER check-in. And refused to do the refund."

"Didn't get to stay at the property. Communication was terrible. I tried texting and ringing the owner 6 days onwards to find out arrival instructions but no response . I contacted travel nest 3 times ,with the promises of details to follow but owner still didnt . Only after further messages from myself on the day did i get a message back to say there had been a leak in the property but that was a lie as the owner wasnt sure what property he was talking about ! I wont be using or recommending...

"Stayed in a family room- awesome, perfect for a small family. "

"Comfortable apartment with lift and free parking "

"I arrived and the boiler was not working. They weren't able to help. (they don't have anybody on site of the property ever. I had to try myself.) I then had to wait for 5 DAYS expecting and being told each day that an engineer would come to fix it. Nobody ever came. Whilst I had to wait in the apartment throughout that time for somebody to come, expecting someone to. But they kept breaking their word. I've honestly never met a company less bothered about their property not having working heating...