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"Lovely room. Great air con. Clean and fresh. Friendly staff. Great location. Only downside (proper 1st world problem) that room services didn’t answer when calling at around 11, however due to location food was available very close by. Will defo stay again in the future "

"Great stay, would recommended"

"Ecellent room, quiet. Short wslk to sea."

"Simple but clean hotel close to the train station! "

"We enjoyed our stay and were well looked after."

"Great staff throughout especially Paul the concierge who was 5*. Wonderful stay at The Grand. Will definitely be back "

"Stayed here for a night prior to a cruise. Family room was great size. Staff were all great abd very helpfuk. Breakfast was standard buffet breajfast, something for everyone, fresh and hot. Would stay again if we take another cruise from Southampton "

"The staff is EXCELLENT at the check-in, bar and the restaurant. Everyone is very helpful. We enjoyed our stay. The only complaint is that the carpet in the room needs to be cleaned, other than that it was great."

"Great hotel, super friendly staff, lovely swimming pool. Awesome breakfast served by fantastic waitresses who were lovely. Good sized room and excellent shower, floor a little creaky and bed slightly hard but to be expected in a property of this age. No evening meals unfortunately but plenty of local food options nearby. A little bit of noise in the morning from the coaches running their engines first thing, not excessive. Overall very happy with our stay at Laguna, nice old fashioned style hotel with plenty of character and good value "