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"Lovely clean and comfortable room with balcony upgrade. Excellent buffet breakfast. Wonderful pool, bar and cafe. Great location, close to Chinatown and metro station. Highly recommend this hotel for location and price."

"I booked a no refund stay expecting that if extra ordinary events would be allowed. For a start Emirates 4 days before my flight changed my flight from 10:35am (EK315) to 1:40am (EK349) which destroyed my stay reducing it to 4 hours as I flew up on the 5th on SQ232. That flight after an aborted landing went to KL. We returned to Singapore and I got to stay in the hotel for 1 hour. No allowance was given by the hotel. "

"Great room, nice pool!"

"The staff was very welcoming and helpful we had arrived 5 hrs early and was able to get us a room in an hour after we got there the hotel is clean and nice and is walking distance to Tiong Bahru Market where we practically ate every day great food great prices it was also close to a lot of places the subway Chinatown we took the bus as the bus stop was just right around the corner "

"Staff was friendly and check in was super efficient. The location of the hotel is very good right next to a mall and the mrt "

"Everything was clean and staff was super friendly and helpful"

"We recently stayed at Pan Pacific Singapore to celebrate our 10th wedding anniversary, and the experience was nothing short of exceptional. We booked a Pacific Club room, which gave us access to the Level 38 Pacific Club lounge—and it truly elevated our stay. The champagne breakfast each morning and the evening cocktails with stunning city views were highlights we looked forward to every day. The service at the lounge was outstanding, and a special mention goes to Steve and the entire Level 38 team for being so warm, attentive, and genuinely welcoming. The breakfast at Edge was another standout. The quality and variety of the buffet were top-notch, easily one of the best we’ve experienced. Every detail, from the food to the service, was handled with care and professionalism. From check-in to check-out, everything felt seamless. The staff across the hotel were consistently friendly, helpful, and made our anniversary feel extra special. In a nutshell, everything was perfect. We thoroughly enjoyed our stay and would highly recommend Pan Pacific Singapore to anyone looking to spend quality time in one of the best hotels in Singapore."

"The room was spacious and comfortable. We loved the breakfast buffet. The staff were friendly and helpful"

"Well located hotel. Staff are fantastic. They mention about the pillows when you check in that if they’re not what you’re after to phone reception and they’ll organise other ones - but at 11pm at night when you’re in your PJs you’re not really going to do that! Pillows are seriously all like rocks - ended up sleeping on folded towels! "