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Overview of Sofitel Singapore Sentosa Resort & Spa (SG Clean)

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Explore the area

    Popular LocationPalawan Beach10 min walk
    Popular LocationS.E.A. Aquarium5 min drive
    Popular LocationUniversal Studios Singapore5 min drive
    AirportSingapore (SIN-Changi)26 min drive

Choose dates to view prices

About this area

Singapore

Popular Location

What's nearby

  • Palawan Beach - 10 min walk
  • S.E.A. Aquarium - 5 min drive
  • Universal Studios Singapore - 5 min drive
  • Raffles Place - 8 min drive
  • Marina Bay Cruise Centre Singapore - 10 min drive

Policies

4.2
Very good
5 - Excellent
488
4 - Good
321
3 - Okay
116
2 - Poor
38
1 - Terrible
26

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with family
Happy face iconLiked: Amenities, property conditions & facilities
The hotel has a lovely setting around the pool with the peacocks walking around and very comfy day beds to pass the day. The breakfast was really disappointing. The food took a long time to come (being no buffet due to Covid) and was both quite cold and not well prepared. We ordered room service one evening and despite trying to order two different bottles of wine when our first choice wasn't available they actually turned up without any. We also had a call that no pizzas were available. overall it was a good break away from home but service and food could have been a lot better for the price paid.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A great getaway to relieve covid stress. Relaxed in a clean green environment
Stayed 1 night in Oct 2020

1/5 Terrible

Travelled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
The breakfast was instant food you can buy from the supermarket, and the hotel's staff seemed to be visibly annoyed every time we try to ask any question. The hotel itself is decently renovated and comfortable, but the service of the staff is down right terrible. So don't expect much from them.
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ambience. Staff were very friendly and helpful.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The stay at Sofitel Sentosa Resort & Spa was awesome and the atmosphere did give Bali vibes as what other reviews mentioned before. We would stay again longer to enjoy the facilities more such as trying out the Spa. Definitely a place to come and experience a resort far from the city vibes.
Stayed 1 night in Sep 2020

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