Sofitel Singapore Sentosa Resort & Spa

Actually it’s a beautiful property with fantastic greenery and some amazing views, rooms are very well furnished and spacious too. Staff are all really helpful and pleasant. Food was good too. We didn’t have a chance to try the spa therapies but we were frankly quite appalled at the condition of the outdoor facilities (the indoor area was really nice though) We were looking forward to spending some time at the mud pool and the waterfall pool etc but they were really dirty and frankly look abandoned. It was hardly surprising that there was no one there at all. It would definitely be awesome if the whole place can be cleaned up, I can imagine it’d be beautiful and serene. It would be great if a few jacuzzis could be added to this amazing and expansive property grounds too.

It was a lovely place with a laidback environment with a touch of elegance. There is a shuttle bus available to and fro from the hotel and Vivocity, which was a big bonus. Overall, had a pleasant stay at the resort.

I decided to choose Sofitel as the staycation hotel to celebrate my husband birthday - but ended I was so disappointed with it! The birthday cake was served together with dirty cutlery. The Hair Dryer was making alot of noise and was really really dirty. The kettle also had rust stains, bathrobes have holes in them too! Honestly - not something I would expect from a 5 star hotel.