Search Hotels in Short Pump, Richmond

"Terrible "

"The Berkeley is really trying to improve, and it’s better than it used to be. My room was fantastic, but the hallway leading to it felt scary. The restaurant could be wonderful, but they were out of a lot of things. The property is beautiful but the staff were rude. The Berkeley is so close to being wonderful. "

"The room was adequate for a quick overnight stay."

"Cold showers and plumbing went down."

"Great location, clean room, friendly and efficient staff. "

"My new favorite hotel chain. Very kind staff and great perks that you no longer see in our money hungry world. The pool was perfect. The kitchen food was great. The berry dessert with ice cream was amazing. The rooms large with good tv selection. "

"Great room and friendly staff"

"This is one of the best Hilton’s have stayed. Literally near restaurants and shopping. Staff were so nice and accommodating. There is a spa in the hotel you have to book a day in advance. They have a 24 hour gym and a pool and hot tub. There is a restaurant in the hotel you can get food. The negative the pool is under 14 need parents with you anything else is fine. I booked for the pool. So many kids in the pool Sat and most of Sunday and teens. I couldn’t enjoy it nor did I try. I finally got to enjoy the pool area Sunday around 8:45 pm. The same two teens were in the gym around 14 years just doing stuff like sitting around and talking. We got in the pool they open the privacy curtain to be seen. We played them off. When that didn’t work they came in the pool area with their gym clothes no pool clothes just to get attention. One of which purposely walked to the hot tub were we were. They put get in and sat so we waited to see what would happen. She started to call her friend over to try to get a reaction. We decided to leave but we acted like we were ready to go. Soon as we started to leave they left. I really hope this establishment thinks about adult hours. Especially since there is a restaurant/bar inside. 6AM-8AM adult swim 18 on up and 8pm-10pm adult swim only 18 on up. Gym should be 16 on up out even 18 on up because kids or young teens could get hurt using equipment. Lobby hour"

"Air conditioner good. Bed creaked so badly we had to put the mattress on the floor to sleep. Flood lights shone through windows with difficulty drawing curtains and blinds inoperable. Bath clean and supplied. Furniture worn and needs repair. Hair dryer very old and weak. Noise from below invaded. Nice try for history but not worth the price. "