Search Hotels Near Shinjuku Historical Museum, Tokyo

"Staff was wonderful and I hate to leave a bad review simply because of that. But my room had a disgusting, mildew smell - like the guest before me had left their wet moldy gym clothes in there. I asked the staff to check it out, but the only solution they had was to crack a window, which then had to quickly be closed due to safety concerns. So the next 5 days I had to deal with this mildew smell each time I walked into my room. It was awful. I’d never stay here again, simply because the room smelled unclean. Again, the staff was incredible, but the smell of my room unbearable. "

"Rooms very small. Staff was great and very clean"

"Staff were very helpful. I need to go to Post office to send extra luggage home and they really helped me. Thank you!"

"I have traveled to many countries in the world and in the United States. The New Otani Garden Tower Hotel in Tokyo was by far my favorite. The gardens/grounds were beautiful and immaculate. The staff and hospitality were amazing and so clean and fresh with fresh cut flowers each day in The lobby. The hotel was at capacity, but guests never knew it or felt chaos. The staff were so efficient. "

"The staff was amazing. The rooms are spotless clean it's not a big room, but it's enough for two people to be comfortable, but the most important thing is is it clean and is clean that the staff was absolutely amazing the location right on point because I like a little bit of nightlife, you know so I'm coming back next year and I'm coming back next year to that location. I've been in Europe and stayed in rooms smaller than that and the staff not as helpful at all if anybody tells you APA don't go there don't listen go there. Have a wonderful amazing time."

" Breakfast was nice"

"We were assigned to a lower level room facing the train track; luckily upon request, we were able to transfer to a different room on the same floor."

"Breakfast too expensive"

"Very easy to get to from Shinjuku. Super nice room. Tatami floor, rooftop onsen (open air and enclosed and tattoo friendly) with a view. The dining room looked nice but was booked up when I was there. Very close to Ni-chome for LGBTQ+ nightlife. Welcoming staff. Literally across the street from 711. Couldn't have had a better stay."