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"Average Red Sea hotel. Novotel el Borg Cairo is far superior. However, good rooms. Some excellent reception staff who compensate for Egyptian staff questionable capability for quality service. For Red Sea tourism this would be a very an acceptable two week package stay. In this case- it was a previous night stay for early flight which was extremely convenient ."

"Checkin was disappointing , not accommodating at all and cranky every time we had to deal with the front desk. It would not hurt to smile at the guests. We have been here 3 other times and seems to be getting worse. Very disappointed. "

"Yes internet and pool were excellent "

"All is good!!!"

"Overall, we had a nice stay. The room and the bathroom were huge and were cleaned regularly. The AC however, didn't work very well, especially during nighttime (our friends who were staying on the same floor, but in a different unit had the same issue). We could not get the temperature below +22 C on some of the nights, so getting good sleep was not always easy. The food was fine overall, however, we expected more variety of fish and seafood at the main restaurant. It was difficult to get a reservation at certain a la carte restaurants (I was determined and came to relations desk 3 times during the stay, so I got mine) - you can make it for only 3 days in advance. Then some of them are not as good as expected and service feels rushed (we had such experience at Mangal and Brazilian). Asian and Turkish were amazing - both food and service. Coffee was delicious (I drink black, my husband and in-laws - latte), especially across the street from the beach bar's entrance. Entertainment was great. Hardworking and talented! I know, it's not the warmest season (mid-Feb), so water in all the pools was ice cold, except one heated pool in front of the reception building, so everyone tended to stay there, so getting a vacant spot was not always easy. Service was overall good, we haven't noticed any special treatment after tipping staff however :)) "

"It was a wonderful stay and the staff were all attentive and went beyond expectations to ensure my family was comfortable and pleased "

"The service is extremely friendly."

"The hotel itself is stunning and very picturesque. The property is beautifully maintained, and the overall atmosphere feels luxurious. The hotel is also very clean, and the staff are polite and welcoming. However, the vegetarian options are extremely limited. The only choices available were grilled vegetables, mashed potatoes, and rice. There was a pasta station, but for an all-inclusive resort, you would expect a much wider variety of vegetarian dishes. Communication was also challenging at times. Many staff members struggled to understand English and often relied on AI to communicate. Even something as simple as requesting a cup of oat milk became unnecessarily difficult. Overall, the hotel is visually impressive with great servic, but the limited vegetarian options and communication barriers made the experience less seamless than expected. "

"We stayed for a week in one of the rooms looking over the Red Sea in the Posh Club. The room was spotless and spacious. The staff were fantastic in every respect. We enjoyed all of the restaurants. The transfers to and from the airport were flawless. The laundry service was outstanding. We definitely would love to come back. Thanks to Hanna, Hassan and many others who made the stay special. The Spa and message therapy was also wonderful. "