Shamong Hotels from ₹5,707

"Pool not clean"

"I had an okay stay at this property. There definitely were a few things that kept me from giving a rave review; there was some obvious decay throughout the property (random ceiling tiles in the public spaces were patched to presumably fix leaks) and it seemed generally a bit outdated. Namely, there were just not enough staff to accomodate everyone’s needs! When I arrived I waited almost 15 minutes to get checked in because there was one person working the front desk with a long line, and the poor (singular) engineer was running around manually fixing everyone’s AC units to make it switch from heat to AC. The gym was also BURNING up - I assume from this same issue where they have to manually switch everything from heat to cool. Everyone I met there was kind and helpful, but it did seem like staff were overwhelmed and that does make an impact on the stay. Do better, Hilton. "

"I was disappointed with my stay. The room was just okay and definitely not worth the price. The bathroom was not clean, the shower floor was disgusting, and the wall near the toilet was stained, which was very off-putting. This was my second time staying at this hotel. My first experience was not good, but I decided to give it another chance because I hoped the second stay would be better. Unfortunately, it was not. We even booked an executive suite thinking it would be an upgrade over a regular suite, but the only noticeable difference was a very small bathtub. Overall, I would not recommend staying here. This was my last time giving this hotel a chance."

"Room was cleaned every day"

"Yes "

"Very comfortable and clean. Staff was professional and friendly. Will stay there again! "

"I had to keep loading the internet because it kept going out. Breakfast was ok. It just ended too early and the dining room was cold. They don't allow you to take your food up to your room. So I had to eat in a cold dining room with a lady and her dog! I'm guessing it was an emotional support dog or something because they didn't say anything about her bringing it in the dining room with her. I was told that there are no animals on the 3rd floor when I asked for a room on the 4th floor. Somehow, I heard barking throughout the day and evening coming from the lady's dog with whom I had breakfast who were also on the 3rd floor!"

"Staff was really friendly however rooms can be cleaned better. There were stains on our bathroom floor that looked like it wasn't mopped. The balcony/patio door lock was broke so they had to put a metal bar on it so no one could enter from the outside. Also, the sliding door for the bedroom didn't work. Room was ok for the reason I needed it but not sure if I'd stay again."

"The hotel was very clean and the bed and pillows were very comfortable. The staff was kind and respectful. Felt safe and slept comfortably."