Search Hotels Near Sento Imperial Palace, Kyoto

"The room was clean and comfortable. One thing I found a bit unusual was that there was no hand soap in the toilet area near the small basin. I noticed the same in another hotel, so I’m not sure if this is common in Japan or specific to this hotel. The breakfast area was spacious with plenty of seating. I arrived around 9:00–9:15 am and didn’t have to wait to be seated, which was great. There was a good selection of both Western and Japanese breakfast options. However, as some other guests have mentioned, certain hot items such as steak and vegetables were not very warm. The display showed 50°C, but the food itself felt cooler than expected. I’m not sure if this is a hotel policy or something that was overlooked. The staff were friendly and very helpful. They even arranged to ship my luggage to my next hotel in Tokyo, which made my trip much easier. The location of the hotel is also excellent."

"A very good hotel, ideally located in central Kyoto, just steps from the river, Nishiki Market, and a covered shopping street. The staff were pleasant and helpful, and the room was clean, quiet, and comfortable. The bed and pillows are firm, but I personally slept very well. My only critic is the laundry room, which is much too small for the size of the hotel. I had difficulty accessing a dryer before hours and had to hang my clothes in the room without having access to a drying racks."

"Staff are helpful. Excellent service from housekeeping. Luggage delivery is very convenient. the concierge has an alternate to the luggage they advertise which delivers late. the alternate was faster; Nice hotel"

"Good!"

"Staff is friendly. Room is spacious and clean. Location is perfect right beside train station entrance. Easy access. Will hold you belongings if you get there early and even if you checked out to roam around. Highly recommend"

"Great location the restaurant dinner was very good and convenient the staff was very nice would definitely stay here again "

"Comfortable bed and room size. Location great. Did not eat breakfast or park there "

"No one to help with luggage; front desk would not make dinner reservation--told to walk downstairs and do it myself; very small room; sink and vanity in bedroom area instead of the bathroom; no English television station; no view from bedroom to outside; charge for everything, for example the cappuccino at breakfast and ice at bakery; gym is very small, cold, bad smell, no water and no towels; service staff often unfriendly and unprofessional. Not recommended!"

"We really enjoyed our stay at this hotel, the rooms were to an excellent standard and the cleaners did an exceptional job at tidying our room. The hotel has many facilities, such as 4 restaurants to choose from, and they provide a quality breakfast. Though that can get a bit repetative because the same foods are being served. The staff are incredibly polite and helpful, and we had no problems checking in. The location of the hotel is inconvienient. It is a good 10 minute walk to the metro. Though luckily there is a shuttle bus that takes you to the metro station every 20 mins, which we used regularly. Overall, our stay at Kyoto Brighton hotel was lovely, and would recommend to anyone who is travelling to Kyoto. "