Sanur Beach

Quiet yet well located close to the beach and shopping areas. The staff was great (they always checked with us when was a convenient time for them to clean the room or perform turn down evening service) and the vibe was just right! (Loved the artwork!) Tried the spa too and thoroughly enjoyed the massages.. will be back for sure!

When we arrived at the hotel they did not have our booking in their system and looked very surprised to see anyone there. We were the only guests at the entire hotel, but they still did not have a room available for us at 3.30pm when we arrived. We got our room at 4.30pm but was told we should wait 1 hour with using the private pool as they had just put in the chlorine. The rooms are a bit messy and dusty. We actually went there to look for a potential wedding venue, the people we were supposed to meet with never showed up - despite of them confirming via email that we had a booking and that they would meet us. Quite a bad experience and definitely not a place I would entrust to hold a +20k USD wedding. Plus, the hotel is in the middle of no where.