Search Hotels with Parking in Santa Clara

"From the moment we arrived, the experience was disappointing. The front desk staff was noticeably unpleasant and unwelcoming. When we entered our room, we immediately found multiple bugs throughout the space. This alone was unacceptable. On top of that, we could clearly hear our neighbors, despite the hotel advertising the rooms as soundproof. Due to these issues, we made the decision to check out within an hour of checking in and booked another hotel. The condition of the room, particularly the presence of bugs, was simply not something we were willing to tolerate. What made the situation even worse was the response from management. When I spoke with the general manager showed no accountability, offered no apology, and handled the situation in a highly unprofessional manner. His response, “as long as they weren’t bed bugs," was dismissive and completely unacceptable. We requested a refund for at least the night we did not stay, (our reservation was for two nights) but the hotel refused to provide any form of compensation. Overall, this was an extremely disappointing experience. Between the lack of cleanliness and the poor customer service from both the front desk and management, I would not recommend this hotel to anyone."

"Parking good and secure. Stores and restaurants close by. Room quiet."

"Good location, self parking, clean rooms. I would stay here again. "

"Good comfort "

"Had to change rooms many times, each had questionable stains throughout. Laundry machines don’t work but they won’t tell you until after it eats your money, which they of course can not get back. It is cheap, but there are other motels and this is about as bad of a property as you can stay at. The front desk people were kind but that is the only positive I can say. "

"Great breakfast and breakfast staff."

"The room smelt of dog pee. Fire alarm went off first day for no reason (heater was on). But the room was stuffy , couldn’t open windows enough (stopper at an inch). Didn’t have a choice so stayed the whole time. "

"Rooms looked updated! Amazing no problems will be staying here again in the future! "

"Everything was nice and clean. The breakfast was filling but the night shift guy lacked people skills and was lightweight rude."