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"Outstanding hospitality and service"

"Great hotel in Agra"

"ITC Mughal was a wonderful experience. The staff was extremely efficient, the food at Taj Bano and Peshawari was excellent and there is an interesting sampling of shops within the hotel. The hotel grounds are nice for a small walk and the puppet show was adorable. I would highly recommend it. "

"An oasis of peace after a day of honks and crowds "

"The reception staff were very helpful and the Indian restaurant was delicious. "

"Reception was proficient and polte. The lady in charge was clear with information required. She delivered tickets for the Taj at nominal additional cost. The breakfast had adequate foods for western tastes in addition to Indian staples. Staff members were again polite and proficient. The lady manager at reception arranged a taxi for us to our next location (Jaipur). The driver was good, the taxi modern and spotless and the costs clear and comprehensive. I was content with the whole package. "

"Clean and comfy. Staff warm and accommodating. Location very close to Taj Mahal and the Red Fort. Wanted early breakfast and it was given cheerfully. Everything in room was modern and in good repair. "

"Wonderful staff, beautiful hotel that serve a mean ‘Old Fashioned’ what’s not to like! Just a pity I have to go home :)"

"Not only was the room well serviced & comfortable, the service from the entrance, check in & departure was warm & excellent. Special mention goes to the staff at the main restaurant where breakfast was served. They were so hospitable & did their best to make my start for each day welcoming. "