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"Check-in was quick. Unfortunately, the room was dirty with, i'm assuming, previous occupant's dirty undergarments and leftover food. I went back to let the staff know and was quickly assigned another room. In the new room, we needed more shower towels, so we called room service and no one picked up the call. tried multiple times. I had to walk back to the check-in counter and let them know. The facilities are out-dated. Seemed neglected. It felt like a college apartment. The only thing going for this location is the views of San Francisco city lights. The professional pictures make it seem like a resort or higher level hotel, taking advantage of location on the bay... i don't thing it's worth it, considering how isolated it is, the condition of the area, and the difficulty in getting a good meal... won't be coming back here. "

"Had a great time!"

"Traveled with children , it was a fantastic stay right at the heart of Chinatown . We got to experience the culture and the local food places were amazing. Overall we had a wonderful stay "

"Nice room, friendship staff. Rooms are big, clean, really comfortable"

"Decent"

"Worst pillows I ever slept with"