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"Everything was great"

"👍"

"No"

"Good room. Clean and comfortable "

"Walking distance from A lot/ bilingual staff/ clean room/ super comfortable bed"

"Great stay at Carmel Mission Inn! Had a room with balcony that faced the pool. It just so happened to be movie night both nights we stayed, so we could watch the movie from our balcony! Beautiful view of the hills as well. Room was nice, clean, modern decor, with the typical amenities. Staff was friendly, easy check in (which lucky for us was earlier than the check in time), and check out. Didn't use the pool or gym. Did use room service with the restaurant on site. Very quick and yummy, but pricey. Location was across the parking lot to the Barnyard, super convenient for dining, not so much for places to shop there though. Across the street was a shopping center with CVS, Safeway, other shops and places to eat. About 10 minutes or less to Carmel By the Sea, and about 15-20 minutes to Monterey. "

"Beautiful hotel, clean rooms, efficient elevators, location is perfect. Jacks restaurant was delicious! Would definitely come back again! "

"We tried to update our stay from 2 nights to 1 night a day fully before our 2nd night was to start, and were denied. Long story short, even when we gave plenty of notice to update our stay, we were still charged for an extra night (>$100). Story: I approached the night shift front desk staff around 8pm. He told me to come back in the morning before checkout to do the request. The next morning I went to the front desk around 10am (check out is 11am). That front desk staff told me to update through Expedia. I then contacted Expedia who told me they needed to update through the front desk staff (coming full circle in a loop). Expedia said they would call the front to work through it. When Expedia called, per Expedia, the front desk said that Expedia needs to call back because the front desk was busy. I then physically went back to the front desk and waited for no other guests to be occupying their attention. Once I was the only one, I told Expedia to call. The front desk attendant then said they had to wait for their manager to come in at 11:30am to handle the situation. We relayed the message & I left because Expedia said they would call them back to resolve the issue. I had to leave the property at this point. The next day I got this email from Expedia "We're understand that your money is important to you. However, after multiple attempts to contact the property on your behalf, we were unable to obtain approval for a waiver. Based on this, the original policy will apply." "

"The rooms were clean and comfortable! "