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The Grand Hotel - Salem

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Featured image
Indoor pool
Flat-screen TV
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Overview of The Grand Hotel - Salem

The Grand Hotel - Salem

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationSalem Riverfront Park9 min walk
  • Popular LocationOregon State Capitol12 min walk
  • Popular LocationSalem Hospital12 min walk
  • AirportSalem, OR (SLE-McNary Field)9 min drive

Choose dates to view prices

About this area

Salem

Located in Salem, The Grand Hotel - Salem is connected to the convention centre. The area's natural beauty can be seen at Bush's Pasture Park and Salem Riverfront Park, while Salem Riverfront Carousel and Enchanted Forest Theme Park are popular local attractions. Looking to enjoy an event or a game while in town? See what's happening at Salem Armory Auditorium or Oregon State Fairgrounds Pavilion.
Popular Location

What's nearby

  • Elsinore Theater - 2 min walk
  • Salem First United Methodist Church - 5 min walk
  • Salem Riverfront Park - 9 min walk
  • Oregon State Capitol - 12 min walk
  • Salem Hospital - 12 min walk

Getting around

  • Salem Station - 16 min walk
  • Portland International Airport (PDX) - 67 min drive

Restaurants

  • Where to eat
  • Bentley's – Restaurant with a bar offering American cuisine. Serves lunch, dinner and light fare daily, happy hour available. Kids' menu available.

About this property

The Grand Hotel - Salem

3.5-star central hotel connected to the convention centre in Central Area
A restaurant, a bar/lounge and a spa tub are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and free train station pick-up. Other amenities include a 24-hour business centre, a conference centre and coffee/tea in a common area. All 193 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts such as pillowtop beds and Egyptian cotton sheets. Other amenities available to guests include living rooms, fridges and microwaves.
The Grand Hotel - Salem offers 193 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. This accommodation offers separate living rooms. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking
  • Street parking available
  • Free return train station shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Hot tub
  • Swimming pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Japanese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate living room
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 2 per cent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Grand Hotel In Salem
Grand In Salem
Salem Grand Hotel
Grand Hotel Salem
Grand Salem
Phoenix Grand Salem
The Grand Hotel In Salem Oregon
The Grand Hotel In Salem
The Grand Hotel - Salem Hotel
The Grand Hotel - Salem Salem
The Grand Hotel - Salem Hotel Salem

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 633 out of 996 reviews
5 - Excellent 64%
Rating 4 - Good. 275 out of 996 reviews
4 - Good 28%
Rating 3 - Okay. 62 out of 996 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 996 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 996 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, quiet and such a good location
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick check in. Rooms are comfortable, clean and quiet.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic. They were very cordial and responsive. By the end of my stay they were almost like friends. The hotel itself was was excellent. Big rooms, nice amenities, and free underground parking. The location is great and convenient for walking around downtown. I would definitely stay there again.
Stayed 4 nights in May 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service
they force you to take their cheap breakfast at a high price. Can not opt out.
Stayed 1 night in May 2021

3/5 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the bed was hard, didn’t sleep well. Staff was very nice
Stayed 1 night in May 2021