Search Hotels Near Rum Point, Berlin

"Overall, a wonderful experience."

"The fore alarm went off in oir room at 7:12 am. Went to front desk, the "Suoervisor", said there is nothing she could do. Maint. Showed up 2 hour's, 1 minute later.. my 1 grandaughter is deaf, wears hearing aides, my daughter had to leave with her this whole time until the smoke detector was repaired. .I asked a manager to please call me, left my name, cell, and room number..No call, no apology either.. Staff needs to be better trained on how to handle situations.."

"Clean room, staff polite, "

"The room was very clean and fresh. "

"The staff was great and accommodating "

"Beds are comfortable and built in kitchen was useful. But the fan was too loud at night and staff were not friendly."

"Room that I reserved and payed for included Jacuzzi and fireplace but at check in they gave me a regular room without both. I went back to front desk only to be told those rooms were sold out and there was nothing they could do. I checked online and saw a room with a Jacuzzi and when I questioned them they agreed to change my room. Then when I went to the room it was very dirty. Hair all over the bathroom floor, the floor was dirty and the bedside table tops were dirty."

"Room was clean, comfortable, 11th floor was a little bit too high for me. Next trip lower floor. Friendly staff "

"Great bed and view! Ice machine was broken with no signs. The internet was really slow. "