"Very clean. Perfect location if you’re flying into or out of the airport since it sounds like all of the planes are landing right on the hotel roof. All the doors are squeaky at the far end of first floor so you can keep tabs on your neighbours’ comings and goings all night. Otherwise lovely, with friendly staff"
Comfort Suites Rochester Henrietta University Area
8/10 Good
"We arrived shortly after the Knicks final game began. As soon as we got to our room we tried turning on the tv but it didn’t work. I ran back down to the desk & was impressed with how quickly the gentleman came up with me. He not only got it working he found the game for us & gave us a new remote.
I had never used hotel.com before and was weary but they found us a nice room when I couldn’t find any available. We travel across the country to visit our daughter at least once a year. These trips include 6 hotel stays round trip. I am very particular. Cleanliness and a free breakfast are top priorities. She wasn’t with us this time but we usually travel with our little dog so we need pet friendly. During our travels we mostly only will stay in a Comfort Inn or a Hampton Inn. The rates here were a bit high but this was NY. However we were very pleased with our suite. The fridge was large. Not only did it keep our waters cold it also allowed me to refreeze my numerous ice packs so well that our beverages were still cold in our 2 coolers when we arrived home late that night. I wouldn’t hesitate to stay here again."
"The staff were exceptional, the breakfast was good. Unfortunately the hot tube was out of order but the heated pool was a great temperature. The gym equipment was a good setup on great condition."