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"It was clean, cute and felt safe"

"Loved the teapot in the room and real teacups. The outside tables were full of empty glasses & plates the 1st evening I stayed. No tables were bussed. Why? Rarely was there anyone at Reception. Why? Appreciated notices in hallway to remind guests not to disturb others, to close doors quietly etc. Beds were comfy, sheets were good quality, nice pillows. Who thought a wood shelf around the bathroom sink was a good idea?! No noise from neighboring rooms was a pleasant surprise. Shower gel was completely empty. Why no Kleenex in room? Just toilet paper. All in all the best hotel I've stayed in, in Harlow. Thank you for a pleasant stay. I will be back!"

"Breakfast was fresh and well cooked. Plenty of choices."

"The breakfast was okay, unfortuately the bacon was as tough as old boots, unedable, it obviously had been under the hot lamps far to long, no beans or black pudding available. The lift door was very slow to open obviously in need of maintenance, Mirrors in the room smeary, the ensuite dirty and in need of upgrading, shower over bath needs replacing, the shower head needs replacing or cleaning, the controls were hard to operate very stiff, the wash basin tap old and stiff, the WC was dirty inclding the floor area. Other than that the staff were great and very friendly, welcoming, the service perfect and our evening meal amazing "

"Pleasant place to stay. Clean, well maintained with pleasant and helpful staff. Breakfast offering also good. Close to town amenities including public transport."

"Very well maintained hotel in a serene golf setting. Lots for kids and adults to do. The pool and spa were one of the best we have been to. The food in the restaurant could do with a bit of improvement."

"As always, the staff are fantastic, the grounds are well kept, the nights are quiet down at the stables and restaurant end (I've only ever stayed that end), and the breakfast are very tasty with a good spread that is frequently replenished with fresh food. The room I had this time around wasn't quite as immaculate as my last stay but it was clean, comfortable and well appointed."

"Lovely, spacious clean room, I have no complaints "

"Tired and run down. Changed rooms and the second one ws also awful. Bed uncomfortable and bathroom dirty. Stains on carpet and evetything is dated. Food is average at best. Staff are friendly. Ive stayed here everal times for work and aadly i wont be booking again."