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Sonesta ES Suites Reno

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Terrace/patio
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Premium bedding, down duvets, pillow-top beds, desk
Premium bedding, down duvets, pillow-top beds, desk
Premium bedding, down duvets, pillow-top beds, desk

Overview of Sonesta ES Suites Reno

Sonesta ES Suites Reno

3.0 star property

3.9/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant
Map
9845 Gateway Dr, Reno, NV, 89521

Explore the area

  • Popular LocationBartley Ranch Park6 min drive
  • Popular LocationWolf Run Golf Club6 min drive
  • Popular LocationMeadowood Mall7 min drive
  • AirportReno, NV (RNO-Reno-Tahoe Intl.)8 min drive

Room options

About this area

Reno

In the suburbs, Sonesta ES Suites Reno is in Reno/Tahoe Airport, a walkable area in Reno with great airport proximity. Looking to enjoy an event or a match while in town? See what's going on at National Bowling Stadium. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and sledging.

What's nearby

  • Bartley Ranch Park - 6 min drive
  • Wolf Run Golf Club - 6 min drive
  • Meadowood Mall - 7 min drive
  • Reno-Sparks Convention Center - 9 min drive
  • ArrowCreek Golf Course - 9 min drive

Getting around

  • Reno Station - 15 min drive
  • Reno Tahoe Intl. Airport (RNO) - 8 min drive

About this property

Sonesta ES Suites Reno

3-star hotel located in Reno/Tahoe Airport
Take advantage of a free breakfast buffet, dry cleaning/laundry services and a fireplace in the lobby at Sonesta ES Suites Reno. Active travellers can enjoy basketball at this hotel. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour fitness centre and a 24-hour business centre.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • An outdoor tennis court, self-parking (surcharge) and express check-out
  • Multilingual staff, concierge services and smoke-free property
  • A front desk safe, a 24-hour front desk and a lift
  • Guest reviews say great things about the proximity to the airport
Room features
All 120 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and separate sitting areas. Guest reviews highly rate the overall comfort rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with shower/bath combinations and hairdryers
  • 40-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and kitchens

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Safety measures

Gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–8:30 AM on weekdays and 7:00 AM–9:00 AM on weekends
  • 1 restaurant

Things to do

  • 24-hour fitness centre
  • Basketball
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Hot tub
  • Tennis

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: USD 5 per night
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool closes in September
Pool access available from 10:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Reno Residence Inn
Residence Inn Hotel Reno
Residence Inn Reno
Residence Inn Reno Hotel Reno
Residence Inn Reno Hotel
Residence Inn Hotel
Residence Inn Reno
Sonesta ES Suites Reno Reno
Sonesta ES Suites Reno Hotel
Sonesta ES Suites Reno Hotel Reno

Frequently asked questions

Does Sonesta ES Suites Reno have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 8:00 PM.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 3 Jan 2023 start from ₹8,855.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sonesta ES Suites Reno pet-friendly?

Yes, this property allows pets (limit 2 per room). There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much is parking at Sonesta ES Suites Reno?

Self-parking is available for USD 5 per night.

What time is check-in at Sonesta ES Suites Reno?

Check-in is from 4 PM - anytime.

What time is check-out at Sonesta ES Suites Reno?

Checkout is at 11:00 AM.

Where is Sonesta ES Suites Reno located?

Located in Reno/Tahoe Airport, this hotel is within 9 mi (15 km) of Atlantis Casino, Reno-Sparks Convention Center and Grand Sierra Resort Casino. University of Nevada-Reno and Reno Arch are also within 12 mi (20 km).

Can I cancel my reservation for free at Sonesta ES Suites Reno and receive a full refund?

Yes, Sonesta ES Suites Reno offers free cancellation on select room rates, because flexibility matters! Please refer to Sonesta ES Suites Reno cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 174 out of 421 reviews" "
" "5 - Excellent 41%
Rating 4 - Good. 120 out of 421 reviews" "
" "4 - Good 29%
Rating 3 - Okay. 58 out of 421 reviews" "
" "3 - Okay 14%
Rating 2 - Poor. 35 out of 421 reviews" "
" "2 - Poor 8%
Rating 1 - Terrible. 34 out of 421 reviews" "
" "1 - Terrible 8%

4.0/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

William
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent longer term option. Only downside was the pull-out bed which was one of the worst I've tried to sleep on.

2/5 Poor

Conor
Disliked: Cleanliness, amenities, property conditions & facilities
Only 2 towels. No bedding for pull out and when I asked the person at counter they only could give me a couple thin sheets. Property is not in great condition. No oatmeal at breakfast.

2/5 Poor

Lana
Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
At 8 am there was no coffee,no waffle mix, no spoons and just a couple yogurts at the breakfast buffet. Toilet ran off and on all night. No one at the front desk.
Stayed 1 night in Nov 2022

5/5 Excellent

Tracy
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly check in
Stayed 1 night in Nov 2022

1/5 Terrible

Justin
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is trash. Front desk lady didn’t know anything when trying to help us check in. Called this morning they said check in was at 3. Get here after a funeral to find out we have to wait an extra hour “because no rooms are clean” Rooms dirty water under our kitchen sink. Shower head barley has any water pressure. Soap and shampoo dispensers are horrible. The towels and wash cloths as well are hard and very uncomfortable to use. Sounded like a porn was being filmed down the hall as well. Very sketchy activity outside as well
Stayed 1 night in Nov 2022

4/5 Good

Jane
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful when we arrived in late hour. The room given to us smelled of smoke, returned to the front desk and they gave a new room and did so quickly. Location has many placing to eat and very close to major highway without the noise of traffic but easy to get to Reno or other areas. When calling the front desk from room, no one answered. The showers had soap and shampoo dispensers, but did not have soap or shampoo in them. No one was keeping the breakfast area updated so if you were late, you didn't have much of a selection. Overall a good stay, but there is room for improvement.

4/5 Good

Tracy
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room was great. The only thing we wished was different was the breakfast times. It would have been nice to have it opened a little longer.

3/5 Okay

Shivani
Disliked: Cleanliness, amenities
Upon check in the lady at the desk did not greet me and just stared until I said something, the breakfast was ok however they would run out of plates and spoons and forks making many of us wait to actually be able to eat, and the last day I saw a cockroach!! I had to check all my items to make sure there were no bugs or roaches and when I tried to tell the lady at checkout she just looked at me didn’t say anything. The property itself looked nice but their service and their cleanliness was disgusting. Also, the toilet was dirty when I checked into my room.

5/5 Excellent

Christina
Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Oct 2022

2/5 Poor

Alanna
Business traveller
Disliked: Cleanliness, staff & service
This was the dirtiest hotel I've ever seen. The lobby smelled violently of cleaning chemicals when I walked in but that's clearly the only thing they clean consistently. My room had a dried coffee spill on the counter, food in the trash bags, food in the fridge and sink, dirty dishes, footprints all over, and no pillowcases/an unmade bed. There were cleaning products on the sink but they clearly hadn't been used. I called to ask for a room change and he said he'll call me back. After a half hour I went downstairs and he asked what was wrong. I showed him pictures and he said he can find a new room. I asked if the new one has been cleaned and he said "I don't know," Luckily it was and the new space was good but I can't believe how unclean it is. There were always garbage bags in the hallway and there was no way to request room service for changed sheets. Breakfast is basically non-existent. Save yourself the trouble and book elsewhere
Stayed 4 nights in Oct 2022