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Frequently asked questions

Does Eldorado Resort Casino at THE ROW have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 7:00 PM. The swimming pool is closed seasonally each year from October 17 until June 1.

How much does it cost to stay at ?

As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at on 5 Dec 2022 start from ₹3,202.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Eldorado Resort Casino at THE ROW pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Eldorado Resort Casino at THE ROW?

Self-parking is free at this property.

What time is check-in at Eldorado Resort Casino at THE ROW?

Check-in is from 3 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Eldorado Resort Casino at THE ROW?

Checkout is at noon. Late check-out is available for a fee.

Does Eldorado Resort Casino at THE ROW provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Eldorado Resort Casino at THE ROW located?

Located in Downtown Reno, this hotel is within a 15-minute walk of National Bowling Stadium, National Automobile Museum and University of Nevada-Reno. Nevada Museum of Art and Fleischmann Planetarium and Science Center are also within 2 mi (3 km). Reno Station is only a 3-minute walk.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 1085 out of 2411 reviews" "
" "5 - Excellent 45%
Rating 4 - Good. 683 out of 2411 reviews" "
" "4 - Good 28%
Rating 3 - Okay. 293 out of 2411 reviews" "
" "3 - Okay 12%
Rating 2 - Poor. 203 out of 2411 reviews" "
" "2 - Poor 8%
Rating 1 - Terrible. 147 out of 2411 reviews" "
" "1 - Terrible 6%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

3.9/5

Eco-friendliness

1/5 Terrible

Amal
Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Rooms looked pretty old and urgently required renovation. I am sure there are renovated rooms, but the staff chose to give us antique looking rooms. Stayed on 23rd floor and had a view. It could be because of heating system but we all woke up with bad headache every morning. (consumed no liquor, so no hangover possible). For some reason could smell cigarette smoke out of air coming from heat vent in my non smoking room. Could be because of circulated air from smoking room/ casino. On the checkout day, the key stopped working and had to make 5 trips from 23rd floor to lobby before staff could figure out that lock ran out of battery. Had to wait for a locksmith to arrive and resolve the issue. Lost some crucial time in this process and our schedule got messed up.
Stayed 2 nights in Nov 2022

3/5 Okay

Jacqueline
Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the location and variety of restaurant's available. What I disliked the Valet parking service and the lobby staff
Stayed 2 nights in Nov 2022

5/5 Excellent

Dennis
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay from check-in to checkout.
Stayed 2 nights in Nov 2022

2/5 Poor

shiv
Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
room was very small and heater was not working. it was bad experience. don’t want to stay there anymore.
Stayed 1 night in Nov 2022

2/5 Poor

Dario
Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Customer service friendly, First day we had a problem with heating system, but it was fixed in 2 hours, nest day coffee maker did not work and the shower had a problem draining the water very slow.
Stayed 1 night in Nov 2022

1/5 Terrible

Leonard
Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom smelled strongly of vomit, bed sheets had stains, and we could hear every conversation in the rooms around us. Will not ever be returning.
Stayed 1 night in Nov 2022

5/5 Excellent

Ken
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 2 nights in Nov 2022

2/5 Poor

Scott
Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures show a nice hotel. Reality is different. Maybe it’s just Reno.
Stayed 1 night in Nov 2022

1/5 Terrible

Jodie
Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Won’t be staying here again
Stayed 1 night in Nov 2022

4/5 Good

Mario
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somethings in the room could be updated
Stayed 3 nights in Nov 2022