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SureStay Plus Hotel by Best Western Reno Airport

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, blackout curtains, iron/ironing board

Overview of SureStay Plus Hotel by Best Western Reno Airport

SureStay Plus Hotel by Best Western Reno Airport

2.5 star property

3.9/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
Map
1981 Terminal Way, Reno, NV, 89502

Explore the area

  • AirportReno, NV (RNO-Reno-Tahoe Intl.)9 min walk
  • Popular LocationWestern Wildlife Galleries2 min drive
  • Popular LocationGrand Sierra Resort Casino3 min drive
  • Popular LocationCinemark-Century Park Lane 16 Movie Theater5 min drive

Room options

About this area

Reno

In the city centre and in the mountains, SureStay Plus Hotel by Best Western Reno Airport is in an area with good airport proximity. National Automobile Museum and Nevada Museum of Art are cultural highlights and Great Basin Adventure is a popular local attraction. Looking to enjoy an event or a match while in town? See what's going on at National Bowling Stadium. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain climbing and hiking/biking trails in the area.

What's nearby

  • Western Wildlife Galleries - 2 min drive
  • Grand Sierra Resort Casino - 3 min drive
  • Nevada Shakespeare Company - 4 min drive
  • Cinemark-Century Park Lane 16 Movie Theater - 5 min drive
  • Atlantis Casino - 8 min drive

Getting around

  • Reno Station - 10 min drive
  • Reno Tahoe Intl. Airport (RNO) - 4 min drive

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel in the city centre
Take advantage of a free round-trip airport shuttle, a terrace and a garden at SureStay Plus Hotel by Best Western Reno Airport. The on-site restaurant, Plaza Court, features American cuisine. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking, plus extended parking (surcharge)
  • A ballroom, smoke-free property and a banquet hall
  • Multilingual staff, a 24-hour front desk and 9 meeting rooms
  • Guest reviews speak well of the overall value, helpful staff and proximity to the airport
Room features
All 265 rooms have comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews say good things about the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 39-inch flat-screen TVs with cable channels
  • Fridges, microwaves and free infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Extended parking on site (USD 12.00 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Plaza Court
  • Crosswinds

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4400 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in hallways
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 39-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 12.00 per day
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool closes in September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

Does SureStay Plus Hotel by Best Western Reno Airport have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM. The swimming pool will be closed during the winter.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 5 Dec 2022 start from ₹8,863.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Plus Hotel by Best Western Reno Airport?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Reno Airport?

Check-in is from 3:00 PM - 2:00 AM. After-hours check-in is not available.

What time is check-out at SureStay Plus Hotel by Best Western Reno Airport?

Checkout is at 11 AM.

Does SureStay Plus Hotel by Best Western Reno Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is SureStay Plus Hotel by Best Western Reno Airport located?

Located in the heart of Reno, this hotel is within 3 mi (5 km) of Reno-Sparks Convention Center, National Automobile Museum and Nevada Museum of Art. University of Nevada-Reno and Reno Events Center are also within 6 mi (10 km).

Can I cancel my reservation for free at SureStay Plus Hotel by Best Western Reno Airport and receive a full refund?

Yes, SureStay Plus Hotel by Best Western Reno Airport offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Plus Hotel by Best Western Reno Airport cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 411 out of 1045 reviews" "
" "5 - Excellent 39%
Rating 4 - Good. 348 out of 1045 reviews" "
" "4 - Good 33%
Rating 3 - Okay. 142 out of 1045 reviews" "
" "3 - Okay 14%
Rating 2 - Poor. 82 out of 1045 reviews" "
" "2 - Poor 8%
Rating 1 - Terrible. 62 out of 1045 reviews" "
" "1 - Terrible 6%

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Anthony
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heating/AC cover fell off unit…. Shower did not work… handle fell off… strange smell in the room… not happy with this hotel
Stayed 1 night in Nov 2022

3/5 Okay

Daniel
Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing special about this place
Stayed 1 night in Nov 2022

2/5 Poor

Cathy
Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I like the close proximity to the airport. When I checked in with my mother in law, who is handicapped, I explained I was flying out the following morning & would return on Sunday. The frontt desk clerk, who was very friendly, gave me an orange parking tag to put on the dashboard. I left the car in a handicapped The next morning, i waited at the front desk for several minutes until a VERY UNFRIENDLY AND UNPROFESSIONAL clerk came out. The clerk rudely told us we could not leave the car in the handicapped parking space, would have to move the car to the back parking lot, and would have to pay $24...wasting precious time to get to the airport on time which I needed to help my mother in law! I hurriedly tried to fill the parking form out and pay for the additional fees. After i got the cash out, the clerk told me I couldn't pay with cash (even though he watched me take out the money!!!). Very unpleasant experience. Will definitely not return.
Stayed 1 night in Nov 2022

4/5 Good

Thomas
Liked: Cleanliness, staff & service
Bed was comfy... toilet too small.. Shower was good. Room was large...fake fireplace did not work. TV could not be seen from bed. Noisy. Thin walls.
Stayed 1 night in Nov 2022

5/5 Excellent

Joseph
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk agent was very personable, professional, and efficient. Highly recommend this hotel.
Stayed 1 night in Nov 2022

4/5 Good

Don
Liked: Staff & service
staff at check in was very helpful and accomodating

5/5 Excellent

James
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Could have walked. A little car noise through single pane windows. But minimal. Would use it again.

5/5 Excellent

Brian
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 1 night in Nov 2022

2/5 Poor

Carol
Disliked: Staff & service, property conditions & facilities
I was given a handicapped room which was unacceptable
Stayed 1 night in Oct 2022

5/5 Excellent

Virginia
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Oct 2022