Our recent Stay at the W was absolutely outstanding! From the welcome to the minute we left the team at the hotel could not do enough for us. We have stayed at a number of five star hotels in the world and can honestly say we found this to be the best. Amy the Customer Service Director and her team really know how to make your stay very very special indeed. This was our first time staying in Shanghai and I have to say that the hotel was amongst many things that made the trip the most memorable....
Our recent Stay at the W was absolutely outstanding! From the welcome to the minute we left the team at the hotel could not do enough for us. We have stayed at a number of five star hotels in the world and can honestly say we found this to be the best. Amy the Customer Service Director and her team really know how to make your stay very very special indeed. This was our first time staying in Shanghai and I have to say that the hotel was amongst many things that made the trip the most memorable....
The staff were very helpful! I forgot a charger and they provided endless power banks and were able to help me order food from local areas! They were nothing but good to me and I would definitely stay again!
The staff were very helpful! I forgot a charger and they provided endless power banks and were able to help me order food from local areas! They were nothing but good to me and I would definitely stay again!
Bree
Reviewed October 18, 2026Reviewed October 18, 2026
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