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"Everything was excellent!"

"Staff friendly, good location "

"Great overall experiences"

"Great location in one of the tallest towers in the Shanghai Finance district and only a short walk to the nearest station (and one stop on the train to The Bund). Very impressive interior and an excellent breakfast. The only negative would be the price of some of the drinks in the various bars including a pot of tea for 468RMB."

"Great customer service, clean rooms"

"Close to the walking area, clean, room were super bed and comfy. You do have to pay for the laundry services. "

"Havinh stay at Westin for a while. Room is nice and comfortable, staff are friendly and attentive. Only bad thing, turn down service is on request, but after request, still didn't provided. "

"Hotel exceeded expectations in every aspect. Also great breakfast buffet options."

"Room and fittings were a little dated and the amenities limited, particularly the elevators. However, the front desk and restaurant staff in the hotel were extremely polite, friendly and accommodating and the location was ideal for first-time visitors to Shanghai. "