Search Hotels in Portofino, Phoenix

"We loved our stay here. The rooms were clean and even included a full kitchen. The staff was very friendly, the pool area was a nice relaxing spot to hang out, and they have a small gym. There is no breakfast but they have a lot of free snacks and drinks. "

"The staff was very polite and helpful!!! BUT.... The plastic the mattress comes in was covered with a fitted sheet so throughout the night whenever you moved the sheet would start to come off. You spend the night fixing it or sleeping on the plastic because fitted sheets don't stay on plastic. The bathroom had a new shower curtain but a towel from a previous person was left hanging in the bathroom.The toilet seat definitely should have been replaced because it was old and discolored and the seat cover itself had old cigarette burns. This is one area ABOVE ALL that attentinn should have been given. The room isn't cleaned unless requested so no garbage pick up, beds made or towels replaced you're not told in advance No room phone in the room so if you need something you have to go back to the front desk and no wake up call is available The comforter was a plain dark gray that looked old ..No blanket was available so you only had it besides the top sheet. Since people.tend to put everything and do everything on hotel comforters, for sanitary reasons even a light blanket shoud be provided with the top sheet They did have a microwave and refrigerator and the TV had a good number of stations Free parking was also available At this time I could not recommend this hotel until the rooms have a better presentation. I understand they are renovating but I think they should have waited until they could have presented better. The staff however was very polite and helpfull"

"The property was rather run down and carpets were worn and dirty looking. Bathroom door paint was scratched badly and furniture in poor condition. Overall okay but felt rundown and dirty."

"Everything was wonderful "

"Clean. Staff were a bit disorganized and the price was quite high. Lovely pool area. The bartending staff was fantastic."

"Bad check in experience hotel is nice "

"Great location! Lots of restaurants, coffee shops and clubs nearby."

"Great pool and staff was friendly! "

"Quiet room by airport"