Fairmont Empress

4.5 star property
Edwardian Victoria hotel connected to the convention centre, steps from Maritime Museum of British Columbia

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Fairmont Empress

Exterior
Ocean views, serves lunch and dinner
Lobby
Ocean views, serves lunch and dinner
Indoor pool, open 5:00 AM to 11:00 PM, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

9.2 out of 10
Guests loved the amenities.
  • Pet-friendly
    Pet-friendly
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
The price is ₹15,229
₹17,843 total
includes taxes & fees
27 Oct - 28 Oct
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Room options

Available filters for rooms
Showing 18 of 18 rooms

Fairmont Gold Deluxe City View 2 Queen

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Fairmont Gold Deluxe Harbour View 1 King

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
  • 30 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold One Bedroom Suite City View 1 King

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Premium bedding
Portable fan
Blackout curtains
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Fairmont Harbour View 1 Queen

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Bathrobes
Private bathroom
  • 26 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

Fairmont City View 1 Queen

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Bathrobes
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Harbour View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Bathrobes
Private bathroom
  • 36 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Deluxe City View 1 King

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold Deluxe City View 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Bathrobes
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Fairmont Gold Harbour View 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Blackout curtains
Premium bedding
Portable fan
  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Junior Suite City View 1 King

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold City View 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite City View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Bathrobes
Private bathroom
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe City View 2 Queen

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Fairmont City View 2 Double

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Bathrobes
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

One Bedroom Suite City View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Separate bedroom
Bathrobes
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe City View 1 Queen

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Fairmont City View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Bathrobes
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Map
721 Government St, Victoria, BC, V8W1W5

What's nearby

  • Royal BC Museum - 3 min walk
  • British Columbia Parliament Building - 4 min walk
  • Victoria Harbour - 6 min walk
  • Victoria Clipper Ferry Terminal - 9 min walk
  • Chinatown - 10 min walk

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 1 min drive

Restaurants

  • ‪Willowstream Spa at the Empress - ‬1 min walk
  • ‪Q Restaurant at the Empress - ‬1 min walk
  • ‪Chocolats Favoris - ‬4 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Fairmont Empress

Eco-certified hotel near British Columbia Parliament Building
Located close to Maritime Museum of British Columbia and Victoria Bug Zoo, Fairmont Empress provides a terrace, shopping on-site and a garden. Adventurous travellers may like the cycling at this hotel. Treat yourself to a facial, a massage or a body wrap at Willow Stream Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Stay connected with free WiFi in public areas, with a speed of 25+ Mbps, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Other perks include:
  • An indoor pool with sunloungers
  • Limo/town car service, full breakfast (surcharge) and bike hire
  • Valet parking (surcharge), an electric car charging station and express check-out
  • Express check-in, a gift shop and multilingual staff
  • Guest reviews say great things the helpful staff, proximity to shopping and first-rate property condition
Room features
All 431 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as desk chairs and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and baths or showers
  • Flat-screen TVs with cable channels
  • Travel cots, electric kettles and portable fans

Awards and affiliations

Eco-certified property
The property is a member of Historic Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Danish, English, Filipino, French, German, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CAD 35 per day; includes in/out privileges)
  • Valet parking on site (CAD 49 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 20 to 40 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Q at the Empress
  • Q Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Personal motorised watercraft
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22,604 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20 to 40 for adults and CAD 10 to 20 for children
  • Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
  • Self-parking fee: CAD 35.00 per day (in/out privileges)
  • Valet parking fee: CAD 49.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The photos are representative of rooms offered and may differ from the actual room received.

We should mention

Pool access available from 5:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Empress Fairmont
Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Hotel Victoria
Fairmont Empress Victoria
Empress Hotel Victoria
Fairmont Hotel Empress
Fairmont Hotel Victoria
Fairmont Victoria
The Fairmont Empress Hotel Victoria
Victoria Fairmont
The Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Victoria
Fairmont Empress Hotel Victoria

Frequently asked questions

Does Fairmont Empress have a pool?

Yes, this property has an indoor pool. Pool access is from 5:00 AM to 11:00 PM.

How much does it cost to stay at Fairmont Empress?

As of 26 Sept 2024, prices found for a 1-night stay for 2 adults at Fairmont Empress on 27 Oct 2024 start from ₹15,229.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Empress pet-friendly?

Yes, this property allows pets (limit 2 total).

How much is parking at Fairmont Empress?

Self-parking is available for CAD 35.00 per day. Valet parking is available for CAD 49.00 per day.

What time is check-in at Fairmont Empress?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Fairmont Empress?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Fairmont Empress located?

Located in Downtown Victoria, this spa hotel is steps away from Maritime Museum of British Columbia and Victoria Bug Zoo. British Columbia Parliament Building and Victoria Harbour are also within 10 minutes.

Fairmont Empress Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1084 out of 1561 reviews" "
Rating 8 - Good. 252 out of 1561 reviews" "
Rating 6 - Okay. 129 out of 1561 reviews" "
Rating 4 - Poor. 50 out of 1561 reviews" "
Rating 2 - Terrible. 46 out of 1561 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

James D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel stay was excellent. However, the highly-touted "Tea at the Empress" was disappointing. Our reservations were for 4pm and we were seated shortly after that. The dining room is lovely but very noisy when it is full. Our waiter, Lorne, was quite the chatterbox. He told us about every celebrity he has served (including the queen), about his daughter who lives in Vancouver, what he did for his last birthday celebration, and everything else about his life. We hadn't asked, so I don't know what prompted this storytelling. Also, the top pieces of bread on the sandwiches were stale. We visited Victoria five years ago and had tea at Butchart Gardens. It was half the price and MUCH more enjoyable!
Stayed 3 nights in Sep 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 7 nights in Sep 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Fairmont Empress was nothing short of amazing! The hotel is absolutely beautiful, with stunning grounds covered in vibrant flowers that made every walk outside feel magical. Our room was incredibly well-appointed, and the bed was so comfortable, making it easy to relax after a long day of exploring. The spa was a real highlight—such a rejuvenating experience, and I highly recommend it for anyone visiting. And to top it all off, the bar was iconic. On our last night, we stopped in for dessert and port, which was the perfect way to end our stay. I can’t recommend the Fairmont Empress enough. It’s an unforgettable experience from start to finish!
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

sandra

Travelled with group
This hotel was beautiful before the 2016 Reno but is exceptional now. The 1906 charm is still there and the surrounding gardens are perfectly maintained.we enjoyed our stay very much
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Stayed 3 nights in Aug 2024

10/10 Excellent

Amit, Redmond

Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location and good upkeep of facilities despite the age.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joseph, LEXINGTON

Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautifully renovated and yet retains a british decor. The gardens are breathtaking and our room was perfect. Spring for a harbor view! The whole experience was refined and the utmost of comfort!
Stayed 2 nights in Sep 2024

8/10 Good

John

Stayed 2 nights in Sep 2024

10/10 Excellent

BRIAN D.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There is a very good reason this hotel wins awards! It’s wonderful!
Stayed 3 nights in Sep 2024

10/10 Excellent

RICHARD ALLEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Dave

Travelled with partner
Beautiful old school Fairmount hotel. Upgraded and very nice. Loved it
Stayed 2 nights in Jul 2024

10/10 Excellent

Siiri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was amazing and the service was top notch.
Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Adam

Liked: Staff & service, amenities, property conditions & facilities
It was perfect
Stayed 4 nights in Sep 2024

6/10 Okay

Rishab

Liked: Staff & service, amenities
Disliked: Cleanliness
Was'nt the best experience
Stayed 1 night in Sep 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff & service were great, but the room on the 'Gold' level was somewhat underwhelming for the price. We had a few issues which were addressed by the staff in a timely manner; which was appreciated. Food was 7/10. (we had breakfast daily, and dinner at the Q Restaurant). Overall, the product is decent, but at this price point, some might expect a little more.
Stayed 4 nights in Sep 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to shopping and restaurants. Loves that we could walk along the waterfront in both directions. We were offered the Gold option and it was a wonderful experience! I highly recommend it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool!
Stayed 1 night in Sep 2024

10/10 Excellent

Lesley, Cypress

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly helpful staff. Lovely stay
Stayed 5 nights in Sep 2024