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The Reef Playacar Resort & Spa - Optional All Inclusive

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Property amenity
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers

Overview of The Reef Playacar Resort & Spa - Optional All Inclusive

UNESCO Sustainable Travel Pledge

The Reef Playacar Resort & Spa - Optional All Inclusive

3.5-star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationQuinta Avenida18 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal19 min walk
  • Popular LocationPlaya del Carmen Main Beach20 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)8 min drive

Room options

About this area

Playa del Carmen

Located on the beach, The Reef Playacar Resort & Spa - Optional All Inclusive is in Playacar, a neighbourhood in Playa del Carmen with good shopping. Playacar Golf Club and Piste Cyclable sur Paseo Xaman-Ha are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Quinta Alegría Shopping Mall. Travelling with kids? Consider Xcaret Eco Theme Park and Xaman Ha Aviary. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with ziplining, cave exploring and ecotours.
Visit our Playa del Carmen travel guideOpens in a new window
View more Resorts in Playa del CarmenOpens in a new window
Map

What's nearby

  • Xaman Ha Aviary - 10 min walk
  • Quinta Avenida - 18 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk
  • Playa del Carmen Main Beach - 20 min walk
  • Playacar Golf Club - 1 min drive

Restaurants

  • Fruta Madre - 15 min walk
  • Curry Omm - 16 min walk
  • Rolandi's - 17 min walk
  • Starbucks - 18 min walk
  • Viva Margaritas bar - 18 min walk

About this property

The Reef Playacar Resort & Spa - Optional All Inclusive

3.5-star eco-friendly resort located in Playacar
At The Reef Playacar Resort & Spa - Optional All Inclusive, you can look forward to 18 holes of golf, a marina and a swim-up bar. With a white sand beach, a beach bar and beach massages, this resort is the perfect place to soak up some sun. Indulge in a deep-tissue massage, reflexology and a facial at Ome, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; other things to do include surfing/body boarding, scuba diving and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a terrace.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Free bike hire, tour/ticket information and a porter/bellboy
  • Wedding services, table football and a 24-hour front desk
  • Guest reviews give top marks for the overall value and location
Room features
All 198 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews give good marks for the clean, comfortable rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Shower/bath combinations, free toiletries and hairdryers
  • 32-inch LED TVs with premium channels
  • Balconies, fridges and ceiling fans

All-inclusive details

All-inclusive room rates at The Reef Playacar Resort & Spa - Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
On-site PCR COVID-19 testing is available for a MXN 2200 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a MXN 500 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar

Things to do

  • 18 holes of golf
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness centre
  • Table football
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/body boarding
  • Yoga classes

Family friendly

  • Children's club
  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (5167 square feet)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Playa del Carmen
Playa del Carmen
Playacar
Playacar
Parking included
Parking included
3 star
3 star
Guest rating 3.5+
Guest rating 3.5+
Hotel resort
Hotel resort
Business-friendly
Business-friendly

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
"This property offers health screenings for COVID-19 on site. Antigen screening is available for USD 33 per person, and PCR screenings for COVID-19 is available for USD 150 per person.Guests should contact the front desk upon arrival to schedule departure health screenings."

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Does The Reef Playacar Resort & Spa - Optional All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at on 31 Jan 2023 start from ₹20,455.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Reef Playacar Resort & Spa - Optional All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Reef Playacar Resort & Spa - Optional All Inclusive?

Self-parking is free at this property.

What time is check-in at The Reef Playacar Resort & Spa - Optional All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at The Reef Playacar Resort & Spa - Optional All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at The Reef Playacar Resort & Spa - Optional All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is The Reef Playacar Resort & Spa - Optional All Inclusive located?

Located in Playacar, this beachfront resort is next to a golf course and within 1 mi (2 km) of Xaman Ha Aviary and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Piste Cyclable sur Paseo Xaman-Ha are also within 1 mile (2 km).

The Reef Playacar Resort & Spa - Optional All Inclusive Reviews

The Reef Playacar Resort & Spa - Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 415 out of 1027 reviews" "
" "10 - Excellent 40%
Rating 8 - Good. 344 out of 1027 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 150 out of 1027 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 78 out of 1027 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 40 out of 1027 reviews" "
" "2 - Terrible 4%

8.7/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with fantastic beach. Food was okay. Italian restaurant was amazing. Mexican restaurant not so much. Walking distance to PDC and also another little market within Playacar. Rooms were great. No musty smell at all. Nightly entertainment needs some work but fire show was outstanding
Stayed 11 nights in Jan 2023

10/10 Excellent

Christopher, Gatineau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Staff Staff make or break a resort. This didn’t lack . This is small jungle atmospheric boutique hotel but located on the beach. Food is abundant so are the cocktails . We chose premium. Private beach area and bar! Highly recommend this property . Shout outs to Tyler!
Stayed 11 nights in Jan 2023

10/10 Excellent

yesenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and friendliness will definitely will go back and recommend

10/10 Excellent

Adilene Biridiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs better wifi service in the rooms.

2/10 Terrible

Máximo

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Front desk staff was rude. Anuar from Leading Properties was rude too and lied many times to us.

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Would definitely go back!